Question about Motorola Mobility RAZR V3

1 Answer

Can't use keypad, only the on/off button works

Gave my baby the phone to play with (now I know, bad idea) not sure if she just really drooled on it a lot or what. But when I took it from her it started heating up, so hot I could not touch it. Then the screen was black for over a day, now I can see the screen and get incoming calls, but None of the buttons work - only the on/off button on the keypad. But no other buttons work, can't even get phone numbers I need off of it - Please Help!

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 21 Answers

If your baby got a hold of it, it's likely there is water damage.
Check your battery. Most of the batteries have a sticker. depending on the brand it will be red or smudgy purple or something else if it was wet - no way to tell if i dont know what brand you have.
you can go to your local store and get them to plug in their cell brite and download the numbers to a new phone. If the phone will stay on for a few minutes and is on the home screen, they will be able to do this.

Posted on Jul 23, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My baby was sucking on my phone and now it keep saying no service

Water kills electrical devices, and drool is just water with added proteins and enzymes.

You can remove the battery and try drying out the phone in a warm well-ventilated place, but corrosion will have started so even if the phone does recover then don't expect it to last.

If drying out fails then it's time to buy a replacement phone and keep it away from your baby.

Jun 23, 2011 | Cell Phones

3 Answers

Baby drool on my Treo 650

turn it off, try drying it with a hair dryer with the battery out then turn it back on, if problem still exist contact manufacturer for replacement

Nov 19, 2007 | Computers & Internet

1 Answer

My one year old son got a hold of my Metropcs Razr phone tonight and drooled on it, now none of the buttons work except for the power button. Is there a keypad lock on this phone that i dont know about? Or...

The board may have become defective Try leave it out to dry in just above room temperature for a week if the keyboard still continues to fail the board will need replacing.

Aug 11, 2010 | Cell Phones

4 Answers

My musical jumper piano isn't working properly

I've now ordered my 2nd replacement piano. defect? they say no, but have to wonder. Call Kids II at 800-230-8190

Sep 21, 2009 | Kids II Baby Einstein Musical Motion...

1 Answer

Cant use keypad on games!!!!

heres what u do, if ur ok,star, 0, or # buttons dont work open your phone and hold the ok button. while holding the ok button close your phone and let the ok button go.. it should do the trick. if not the first time try it again...

Jul 24, 2009 | LG enV VX9900 Cellular Phone

1 Answer

Keypad not working during phone call

u'll have to get the keypad checked ...because the connection b/w the buttons and the chipset does seem to be ok.

May 29, 2009 | Motorola Mobility RAZR V3

1 Answer

I have a awa micro dect phone my son picked it up and started playing with it this morning. god knows how he did it but has put it on babymode so everything i press dials out. i have no idea how to take it...

press menu button(shows baby call).press ok button(shows on).press up button(shows off).press menu button to go back to standby; cheers Rossco

Apr 22, 2009 | Lands Phones

1 Answer

Keypad is dead. Phone still work

this problem is with ur flex cable its the part that connects lc to kaypad.

replace it enjoy it.

Feb 10, 2009 | Motorola Mobility RAZR V3

2 Answers

Cancel Light Flashing on Kitchen Aid Dishwasher

I ran into this same problem. Cutting the power didnt reset it.

After power reset, mine had the normal led blinking. If I pressed cancel, then the cancel and china button leds would start blinking too.

I pulled out the trouble shooting guide (from behind the baseboard kick panel under the dishwasher door). It that if the dishwasher wont run and button LEDs are blinking there is a short circuit in the keypad. It gave a keypad diagnostic sequence which I followed. (disconnect keypad and try to initiate the diagnostic cycle without the keypad by disconecting the yellow leads to OWI sensor twice in less than 6 seconds.

I could hear the diagnostic cycle start, so the problem is a bad keypad. Will order a new one tomorrow and let you know if it works.

Sep 01, 2008 | KitchenAid 24 in. KUDI01FLSS Stainless...

2 Answers


the only thing that you can do is to change the hall keypad.
because if you take off one button, the hall keypad is going to get messed up

Feb 14, 2008 | Samsung SGH-T519 Cellular Phone

Not finding what you are looking for?
Motorola Mobility RAZR V3 Logo

175 people viewed this question

Ask a Question

Usually answered in minutes!

Top Motorola Mobility Cell Phones Experts

Virgil Wolter

Level 1 Expert

29 Answers

Rami Obeid

Level 1 Expert

16 Answers

D. E. Hev

Level 3 Expert

1179 Answers

Are you a Motorola Mobility Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides