Question about SanDisk Sansa e200 MP3 Player

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Problems with my sansa e200 mp3 player

When i plug my device into my computer it shows that the player is connected, but it doesn't show on my computer or the convertor software, can you help me with my problem

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Re: problems with my sansa e200 mp3 player

The Media Converter software?

The Sansa Media Converter is only for converting & transferring Pictures and Videos. If this is what you want to do, change the mode on the device Settings>Mode or USB mode to MSC.

Best of Luck.

Posted on Nov 21, 2007

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Hello! I have a chance e200 which is blocked,


Recovery Mode

I was having a problem with my player and after a little back and forth they showed me a back door to recover the system:

If your Player wants you to start in recovery mode

1. Activate the "HOLD" function 2. Press "Rec" and hold, while ath the same time pressing "ON/OFF" button and hold.

After some seconds of pressing there appears a screen reading: Recovery mode: Connect cable Now connect to your PC. A folder 16mbFORMAT will appear under 'My Computer'. Call SanDisk technical support for the most up to date firmware files. 1-866-SanDisk

Note: The firmware is available online via links in their forum at

There are currently 2 version of the e200s, make sure you get the proper firmware for your version.

Copy the .MI4 file from the zip to the 16mbFORMAT folder.

The one thing I don't see mentioned in thread is to format the device completely, create a new directory called "sansa.fmt" in the 16mbFORMAT folder. Then, unplug the usb cable from your computer. Powering down will not reformat.

Apr 12, 2010 | SanDisk Sansa e200 MP3 Player

1 Answer

Will not come up on computer, do you think it's out of memory?

It's not because its out of memory. Your computer isn't recognizing that a device is plugged in. There could be a short in your cable. Check your connection, then go to "my computer" (on Windows) to see if the device shows up.

Dec 15, 2009 | SanDisk Sansa e200 MP3 Player

2 Answers

I connected my SanDisk Sansa e260 Mp3 player and says connected

You can copy the music from the computer to the Player My Computer\Sansa e200...\music or to a micro sd-card.

Download user manual SanDisk e200 series.
Just pick the language you need.

Jun 13, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Problem with sansa e260

It is because the e260 is not in MSC mode (where it looks to the computer like a hard disk).

Try this, this will temporarily set your e260 into MSC mode. Then download and install the firmware as per instructions (or use the Sansa Updater software also available on the Sansa site). This will then let you see a menu item to switch to MSC mode.

MSC mode instructions:
  1. Turn on the e200 v2
  2. Put the device in Hold (move Hold button until orange is showing)
  3. Press and hold the Left Button
  4. Plug the 30 pin connector into the device (be sure the USB is plugged into the computer)
  5. Wait for the e200 drive(s) to show up
  6. Follow instructions below and drag files to the e200 drive

Sep 06, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Cant switch to MSC on sansa e260

Try this instead:
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
-Tha Mp3 Doctor

May 21, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Cant find mp3 player
Sansa Recovery Tool
PDF how to use recovery tool

Answer The power may be depleted fully or the Connect might be hung during boot. Charge the Connect for at least 20 minutes using the AC charger. If the Connect will not turn on after 20 minutes charging with the AC charger, you can then try using the Connect Recovery Tool.

The recovery tool will reformat and reload the latest firmware to the Connect. The tool and instructions are located here.

Note: Ensure the Connect is turned off by holding the power button 8-10 seconds before initiating the recovery sequence.
Answer ID: 450 Created: 05/14/2007 Updated: 11/08/2007
For Products: MP3 -> All Sansa Connect
Category(s): Audio Player
The e200 can operated under two different modes, MTP (Media Transfer Protocol) mode and MSC (Mass Storage Class) mode.

To see the MicroSD card as a Removable Disk, the e200 must be in MSC mode. The following screen shots show how the "My Computer" screen will look when the device is plugged in under each mode.

MTP Mode
MSC Mode

To change the mode from MTP to MSC go to the Main Menu of the e200.

If you're e200 is plugged into your computer, please unplug it first.

1) Scroll to the "Settings" > "USB Mode" > "MSC Mode" and push the select button.

2) Connect the e200 to the computer using the USB cable provided.

3) Go to "My Computer" and there will now be two Removable Disk drives similar to the MSC Mode image on top.

Answer ID: 356 Created: 03/23/2006 Updated: 03/24/2006
For Products: MP3 -> All Sansa e200 Series , Mobile Memory Cards -> All microSD and microSDHC
Category(s): Audio Player , Computer Only-> Windows XP

Apr 01, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Device not connected

well can you see the mp3 as a device in my computer ?
then you can manually put the photos into it remember to have hidden files off so u can see all files..

Feb 08, 2008 | SanDisk Sansa e200 MP3 Player

2 Answers

No Drive on Connection

Hi, When i connect my sansa e200 mp3 player with my showing CONNECTED on the mp3 player screen, but does not show any disk drive in my computer. No problem with computer, my pen drive is working fine with it. can someone help?

Dec 08, 2007 | SanDisk Sansa e200 MP3 Player

2 Answers

Uses memory,but doesnt show up

Don't buy another Sansa Product. I'm not.

Nov 25, 2007 | SanDisk Sansa e200 MP3 Player

2 Answers

My sansa e200 is not recognized by my pc

Have you tried changing the USB format? Go to the settings option on your sandisk and look for USB Mode. Change is to MSC (if that doesn´t work try MTP). When you connect it, it should detect the player.

May 10, 2007 | SanDisk Sansa e250 MP3 Player

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