Question about Dyson Vacuums
Hello, this is Ava with Think Crucial.
Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filter needs washing or your machine is blocked. If your machine turns off on its own, unplug it and leave it for at least an hour to cool down. Remember to check the filter and look for blockages before re-starting.
You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
I hope this was helpful.
Think Crucial Customer Care
Posted on Jul 06, 2017
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: No suction in upright position
Check the adapters at the bottom. They're supposed to move cleanly when you lower the handle. It's pretty obvious if there's an air gap when you lower the handle, and you should hear the suction in the air gap.
And...call Dyson...their support is great!
Posted on Nov 07, 2007
I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.
This my new year resolution is to warn people not to buy Dyson vacuum cleaner ( Junk) design to break down! Shame on you Dyson!!!! Save your money find good old vacuum cleaner with metal parts.
OLD IS IN NEW IS JUNK!
Happy New Year!
Posted on Jan 01, 2009
SOURCE: dyson 18 losing suction
Check the HEPA filter if it has one. This bit of foam gets clogged over time and significantly reduces the suction especially if you've been vacuuming a lot of very dusty areas i.e. dust from building work etc. Just wash the filter with lots of water and leave to dry before reinserting.
Posted on Aug 12, 2009
This turns out to be an easy fix.
First, get some graphite lube.
Lay the vac on it's 'face'.
1) On the underside of the vacuum, there is a 1/2" wide 'groove" in the motor housing, that runs up the centerline of the machine. Follow this groove from the front of the machine towards the back. As you follow it 'up' into the machine, the groove will 'end'. Just past this point there will be a small black plastic piece with little 'ears' that is resting in another groove that continues just past the point where the first groove ended. This is the upright position lock that isn't releasing. (I've painted the 'ears' red in the attached photo)
2) Using a screwdriver, or butter knife, etc, gently lift this piece out of the groove. The vacuum head should now easily tilt down like it should.
3) Flip the vacuum over onto it's 'back' and you will be able to see the grooves, now visible on the front of the lower head. Apply the graphite to the smaller (upper) groove and try working the unit in and out of the upright position several times to work the graphite into the locking mechanism
Posted on Apr 19, 2010
I'm sorry to hear you're having difficulties with your DC25. Like most Dyson cleaners, your DC25 is equipped with a safety device which shuts off the cleaner if it starts to overheat. This is often due to a blockage - I'd also recommend washing the filter. The easiest way to check for and remove any blockages is to follow the steps shown in our online guide:
The correct way to wash the filter is shown in our video guide: https://www.youtube.com/watch?v=dLs3-zrv05E
The filters should be washed in cold water without any detergent, at least once every 3 months. Always ensure they're totally dry before replacing them - this may take up to 24 hours.
By clearing any obstructions and washing the filters, you should be able to resolve your issue without further assistance. However, if you've followed these steps and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you and recommend the best course of action.
Dyson Online Customer Support
Posted on Sep 12, 2011
Tips for a great answer:
May 05, 2016 | Dyson Dc50 Ball Multi-Floor 2-Tier...
Dec 03, 2015 | Dyson DC40 Multi floor Upright Vacuum...
Apr 01, 2015 | Dyson DC40 Animal Upright Vacuum -...
Mar 05, 2015 | Dyson DC24 Multi-Floor Compact Upright...
Oct 13, 2014 | Dyson DC33 Multi-Floor Upright Vacuum...
May 19, 2012 | Dyson Ball DC24 Bagless Upright Vacuum
59 people viewed this question
Usually answered in minutes!