Question about Dyson Vacuums

Open Question

Dyson upright multi floor vacuum. Was using and stopped running. Electric outlet okay.

Posted by on

5 Suggested Answers

AceKiller
  • 7 Answers

SOURCE: No suction in upright position

Check the adapters at the bottom. They're supposed to move cleanly when you lower the handle. It's pretty obvious if there's an air gap when you lower the handle, and you should hear the suction in the air gap.

And...call Dyson...their support is great!

Posted on Nov 07, 2007

  • 1 Answer

SOURCE: beater bar on Dyson upright won't turn when handle is lowered

I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.
This my new year resolution is to warn people not to buy Dyson vacuum cleaner ( Junk) design to break down! Shame on you Dyson!!!! Save your money find good old vacuum cleaner with metal parts.

OLD IS IN NEW IS JUNK!

Happy New Year!

Posted on Jan 01, 2009

  • 5 Answers

SOURCE: dyson 18 losing suction

Check the HEPA filter if it has one. This bit of foam gets clogged over time and significantly reduces the suction especially if you've been vacuuming a lot of very dusty areas i.e. dust from building work etc. Just wash the filter with lots of water and leave to dry before reinserting.

Posted on Aug 12, 2009

  • 1 Answer

SOURCE: Dyson DC28 Air Muscle Vacuum that is stuck in upright position

This turns out to be an easy fix.

First, get some graphite lube.

Lay the vac on it's 'face'.

1) On the underside of the vacuum, there is a 1/2" wide 'groove" in the motor housing, that runs up the centerline of the machine. Follow this groove from the front of the machine towards the back. As you follow it 'up' into the machine, the groove will 'end'. Just past this point there will be a small black plastic piece with little 'ears' that is resting in another groove that continues just past the point where the first groove ended. This is the upright position lock that isn't releasing. (I've painted the 'ears' red in the attached photo)

2) Using a screwdriver, or butter knife, etc, gently lift this piece out of the groove. The vacuum head should now easily tilt down like it should.

3) Flip the vacuum over onto it's 'back' and you will be able to see the grooves, now visible on the front of the lower head. Apply the graphite to the smaller (upper) groove and try working the unit in and out of the upright position several times to work the graphite into the locking mechanism

.a6ef3fd.jpg

Posted on Apr 19, 2010

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: My dyson vacuum just stopped working while I was

    Hi there,

    I'm sorry to hear you're having difficulties with your DC25. Like most Dyson cleaners, your DC25 is equipped with a safety device which shuts off the cleaner if it starts to overheat. This is often due to a blockage - I'd also recommend washing the filter. The easiest way to check for and remove any blockages is to follow the steps shown in our online guide:

    http://www.dyson.co.uk/support/dc25_new/dc25-animal/my-machine-is-not-working/machine-wont-switch-on-or-cuts-out/cut-out-in-use

    The correct way to wash the filter is shown in our video guide: https://www.youtube.com/watch?v=dLs3-zrv05E

    The filters should be washed in cold water without any detergent, at least once every 3 months. Always ensure they're totally dry before replacing them - this may take up to 24 hours.

    By clearing any obstructions and washing the filters, you should be able to resolve your issue without further assistance. However, if you've followed these steps and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you and recommend the best course of action.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Posted on Sep 12, 2011

    Add Your Answer

    Uploading: 0%

    my-video-file.mp4

    Complete. Click "Add" to insert your video. Add

    ×

    Loading...
    Loading...

    Related Questions:

    Tip

    Dyson DC40 / DC42 - Getting started


    <div><utube src="Spo8itk_chY"></utube><br></div>How to assemble and use your new Dyson DC40 or DC42 vacuum cleaner.

    on Aug 19, 2013 | Dyson DC40 Multi Floor Upright Vacuum

    1 Answer

    My brush bar has stopped - how can it be made to rotate?


    http://www.dyson.com/support/dc40/dc40-multi-floor/my-machine-is-not-working/my-brushbar-is-not-rotating/check-the-brushbar-video

    Apr 01, 2015 | Dyson DC40 Animal Upright Vacuum -...

    1 Answer

    How to put the Dyson Vacuum Cleaner out of the upright position?


    Hi there, it's Jack at Dyson.

    To recline your DC33 into the normal vacuuming position, place one foot on the cleaner held and recline the main body. After use, just stand the vacuum upright and it will lock in position until you recline it again.

    8801e5ef-4b7d-43bc-bb4a-efae2dae95df.jpg

    I hope this answers your question. If you'd like any further help or advice, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    Oct 13, 2014 | Dyson DC33 Multi-Floor Upright Vacuum...

    1 Answer

    How do stop the brush bar for bare floors


    Hi there,

    To vacuum hard floors or delicate rugs, turn off the brush bar off using the silver brush control switch next to the red on/off switch. For further guidance on doing this, please refer to our Support guide:

    http://www.dyson.co.uk/support/dc24/dc24-multi-floor/maintaining-your-dyson-machine/how-to-operate-the-brush-control

    If you'd like any further assistance or advice, please call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    May 19, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

    Not finding what you are looking for?
    Vacuums Logo

    Related Topics:

    27 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Dyson Vacuums Experts

    AskDyson
    AskDyson

    Level 3 Expert

    2572 Answers

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18381 Answers

    Roger Potts

    Level 3 Expert

    694 Answers

    Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...