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Vista 64 simply does not see the drive. Don't tell me to find a driver for it. I've spent money and hours trying to locate that, and it doesn't happen. Oddly, I installed Vista 64 with this drive!

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  • Joseph Phlipsak Jul 23, 2009

    I did as you asked and the drive does not show up. I have a Sabrent Floppy drive with various crd readers that shows up. My hard drive shows up but not the DVD drive. It worked fine on Windows XP, and Xandros Linux before. However, this is a newer FoxCon Motherboard w/ upgraded AMD Chip etc., the previous motherboard was an ASUS. It is my only DVD?CD Drive

  • Joseph Phlipsak Jul 23, 2009

    I just barely installed vista 64 and the drive disappeared. All the connections are correct. The hard drive is a SATA and works fine. The DVD/CD is an IDE and it lights up but that's it. I tried putting an ATA to SATA converter on the back of it, but that didn't help either.

  • Joseph Phlipsak Jul 27, 2009

    Sorry for the delay in getting back to you. I've been in and out of necessity but I also tried your advice, and although things didn't quite proceed step by step as you described, a variation of the approach finally worked! I don't remember exactly how i got to the final screen I needed,(It seems to me there are several avenues in Vista 64 Home Premium to access and explore the HKEY field and they don't all end up in the same place. Regardless when I finally got there I saw the phrase Lower Filter and deleted that. I never did see the phrase Upper Filter. However, I noticed that the first line-Default said DVD Rom or something to that effect and the next line seemed to characterize the component purely as a Cd Rom. So I deleted that. I restarted the computer, and the CD\DVD Player works flawlessly! Thank you for your help! I was at my wits end!

  • Joseph Phlipsak Jul 27, 2009

    Yes, in the end it was a variation of this solution, but the suggested solution was the real key for me and I am grateful! Thanks!

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  • 2,777 Answers

Hello there

What drive are you referring to? Is it a hard drive, cd-rom drive....? I'm guessing a cd-rom since you say you installed Vista with it. Based on that assumption, if you right click on my computer, go to properties, device manager on the next screen that comes up (should be in the top left I think on Vista) then under DVD/CD-ROM drives do you have anything?

Do you have just the one cd-rom drive and it's not showing up in my computer? Did you just barely install Vista and right away it wasn't there, or did it disappear after time?

Please do not rate my answer until I have a chance to help you fully, please reply back.

T

Posted on Jul 23, 2009

  • Tim Grayson
    Tim Grayson Jul 23, 2009

    If the device is in the device manager then remove it. Then do the following:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}


    1. Click on the start menu.

    2. in the search box type in “regedit” without the quotation marks.

    3. Maximize the Window and then go ahead and browse until you reach the key listed above.

    4. In the right panel you’ll see something along the lines of
      “UpperFilter” and “LowerFilter” you want to click on each “filter” key
      and hit delete. Click yes when it asks to confirm if you wish to delete
      the key.

    5. Restart Windows.

    6. Let me know if this works.



  • Tim Grayson
    Tim Grayson Jul 27, 2009

    Awesome! So glad to hear it, yes sometimes you won't always have both Upper and Lower keys. Anyway, regardless I'm glad we fixed it. Please come back to the site when you get a chance and put that I answered your question or I don't get any credit for the help.

    Thanks so much

    Tim


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