Question about Dyson Vacuums

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I have a dyson ball vacuume it I is so hard to push on my carpets. The tank is filled with carpet fibers. I am afraid it is ruining my rugs. Please help.

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  • 10 Answers

Model please?

Posted on Apr 28, 2017

6 Suggested Answers

galati2k
  • 281 Answers

SOURCE: dirt devile featherlite vacuum pushes extremely hard on high pile carpeting

the dirt devil featherlight has a automatic height adjustment for carpet and bare floors.check the wheels and see if there is something wrapped up around the wheels

Posted on Apr 29, 2009

  • 389 Answers

SOURCE: My dyson vacumn is hard to push on carpeting. How do i fix it?

This happens when the bristles in the brush roll get worn down too short. Put in a new brush roll and the machine will pull itself over the carpet, so you hardly have to push at all.

Posted on May 19, 2009

  • 1 Answer

SOURCE: Dyson suddenly hard to push on carpet

I know this sounds silly, but it works. Turn it over and wipe all the black residue off the bottom of it (off the plastic on the bottom that rubs on the carpet as you push and pull it). I thought my husband was out of his mind when he told me that was the solution, but it really works.

Posted on Jul 10, 2009

  • 97 Answers

SOURCE: dyson - can't push the vacuum

try to see if the carpet setting is to carpet. i know this machine says that its a life time belt,but i would check this just in case. best way to tell if it's working is to lay the machine on its belly with the brushes pointing up and turn on the machine to see if the brushes are turning. (be careful not to put your face directly in front, just in case something is lodged in the brush and flies out )

Posted on Jul 29, 2009

VacuumRepair
  • 438 Answers

SOURCE: I have a Dyson DC14

Hello,

This sounds like your roller brush has stopped spinning for some reason. Turn the machine upside down when set to carpeting, and make sure the handle of the vacuum is down, as if you were in the vacuum posistion, and not up like the handle is when you're storing it.

Is your brush roller spinning? If it's not, there are two kinds of agitator brushes on the Dyson DC14, each has it's own troubleshooting.

If your beater brush is perfectly rounded in shape, then you have the newer style Dyson DC14 that doesn't use a clutch mechanism. Either belt has broken, or falled off, and is causing the brush not spin. Here's instructions with a pictorial on how to fix this problem;

Step 1. Unplug the vacuum cleaner.

  • Lay the machine flat on the floor and turn it over so that the base can be viewed.
  • Use a coin to turn the three soleplate fasteners and remove the soleplate as shown.


vacuumrepair.jpg

  • Check the brushbar for blockages and ensure the brushbar is rotating freely by hand.
  • If a blockage is present, carefully use a pair of scissors to cut away any hair and fibres from the brushbar ensuring you do not cut any of the bristles on the brushbar.

vacuumrepair_0.jpg
If the roller brush still doesn't spin after checking and removing any obstructions, then you need to replace the belt (or clutch if you have the early models). Here's a video that explains how to replace the clutch mechanism on Dyson vacuums;





If this failed to fix your problem, or if you have any other problems or questions, please feel free to just reply using the comment box below, I'm always happy to answer anyones questions or concerns. I hope this helped you. Please do be sure to rate my repair, or leave feedback for me if this helped. This is greatly appreciated by the Fixya community.

Chris Jones
GoVacuum.com

Posted on Jan 06, 2011

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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4 Answers

I have a huge area rug, I cannot even push the vacuum because it sucks up the rug. what can I do?


This vacuum is not made for the new soft carpets

only special vacuums are recommended by the rug Manf, Emer Vacuums USA

Here is a link for these vacuums

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I can't push my Dyson Dc33 on my new carpet..it works backwards ok but not pushing forward?


Hi Fran, it's Jack at Dyson.

DC33 is engineered to work effectively on both hard and carpeted flooring. The cleaner head is engineered to adjust automatically for different floor types and carpet piles. You can also turn off the brush bar for hard floors and delicate rugs, using the brush control on the cleaner head.
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I'm sorry to hear you're having difficulty pushing your machine forward on this particular type of new carpeting. If your DC33 worked effectively before the new carpeting was fitted, it doesn't sound like there's an issue with the vacuum itself. However, we'd appreciate the opportunity to take some further details about the issue, and may be able to suggest a resolution. You may also want to consider contacting the carpeting manufacturer directly, as they should be able to recommend the best way of caring for this specific carpeting.

When you have your DC33 easily to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Feb 13, 2015 | Dyson DC33 Multi-Floor Upright Bagless...

1 Answer

How do I change to different powers


Hi there, it's Jack at Dyson.

DC24's brush bar is powered by its own motor. This means the brush bar can be turned on for carpets and rugs, and off for hard floors or delicate rugs.

To turn off the brush bar, just press the silver brush control switch located next to the red on/off switch. Press it a second time to turn the brush bar back on.

6851be12-8e2e-4bdf-960b-bf8c4fd916d8.jpg

I hope this helps, but if you'd like any further advice you're welcome to contact our experts directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Aug 25, 2014 | Dyson DC24 All Floors Upright Cleaner...

1 Answer

Extremely difficult pushing vacuum over new carpet


Hi Julie,

I'm sorry to hear you're having difficulty using your DC17 on this particular carpet type. I'd encourage you to contact the carpeting manufacturer for advice, as they should be able to recommend the best way of cleaning it.

If you'd like any further assistance with your machine, please email us on askdysonUS@dyson.com, or give our customer Helpline a call on 1-866-693-9766.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

May 09, 2012 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Dyson 33 wont push on plush carpet


Hi there,

I'm sorry to hear you're having difficulty using your DC33 on this particular carpet. If you haven't already contacted our Helpline, I'd encourage you to do so, as we'll be able to discuss other options which may be more suitable for your needs.

You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US). We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

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1 Answer

My Dyson will not vacuum a dining room rug. I have to push and force it to vacuum. My Dyson vacuums my carpet and hardwood floors without a problem.


Hi there,

Sorry to hear you're having difficulties using your DC24 on this particular rug. You may find the cleaner's powerful suction causes certain lightweight rugs to seal closely with the soleplate, requiring a little more effort to push.

Reassuringly, it sounds as if your cleaner is performing correctly, but if you have any further concerns about this issue, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to provide the assistance you need.

Kind regards,

Jack
Dyson Online Customer Support

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Dyson eats my carpet


When using the Dyson or for that matter any other vacuum cleaner that has a motorized roller brush, you need to make sure that you AVOID open carpet edges since the suction end ( which has a roller with the brush) will grab open fiber ends. You should use an attachment or floor tool when cleaning open edges of your rug or carpet. Most vacuum cleaners come with a range of attachments that be used be used appropriately.

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Is the Dyson pulling carpet fibers, not dirt ?


You need to shut the brush roll off. It is ruining your rugs, the dyson has a very aggressive roller and can hurt some types of rugs and carpets.

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