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Dyson hose works but when upright the hose still sucking but no suction from the bottom. Please can you help. Katherine

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

AceKiller
  • 7 Answers

SOURCE: No suction in upright position

Check the adapters at the bottom. They're supposed to move cleanly when you lower the handle. It's pretty obvious if there's an air gap when you lower the handle, and you should hear the suction in the air gap.

And...call Dyson...their support is great!

Posted on Nov 07, 2007

chrispurs1
  • 372 Answers

SOURCE: Dyson DC 14 Animal is not sucking dirt

Hi All.

You have blockages check all the hoses & inspection ports onw at the back (U) shaped & one to the front left of machine.
Pull wand from flexi hose check for obstructions.
Remove long flexi hose from the rear of machine again check for blockages.

http://dysonmanuals.llc.nu/

Chris..

Posted on Dec 26, 2007

  • 2 Answers

SOURCE: Dyson Dc07

I had the same issue and solved it easily.My experience is the same as the March 6th response/ When you push your foot onto the base and then recline the handle, use your toe to gently push the very front of the base down closer to the carpet. This creates a much stronger seal and suction and picks up every bit of dirt easily. If i do not do this extra step the suction is much much less. I tried an experiment with sand that I poured onto my carpet. Initially, I went over the sand 4 times and the dyson 07 would only pick up 50 percent of the sand. I then poured more sand onto the carpet, and this time pushed the front lip down so it was contacting the carpet. This time only two passes were needed to completely **** up all the sand. Not sure why this is not in the manual but it really works. Good Luck!

Posted on Jun 29, 2008

  • 55 Answers

SOURCE: Dyson Animal hose collapses when using attachment hose

You have a clog in either your hose or your wand. You need to take off the wand and hose and inspect them.

Posted on Dec 02, 2008

  • 1 Answer

SOURCE: dyson DC 14 lost suction to beater bar/ suction to hose/stick

My Dyson DC14 had no suction...see if this works...turn the Dyson upside down...there is a length of hose that connects the bottom of the vacuum to the top, careful remove one end of the hose and check for debris...mine was clogged. Removed the clog and voila...it works. Thanks for the above info on checking the hose for cracks.

Posted on Aug 11, 2009

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1 Answer

Suction tranfer


Hi there, it's Jack at Dyson.

DC24 includes a changeover valve which diverts suction power from the main cleaner head to the wand and hose, when you remove the wand from the vacuum.

If your machine doesn't seem to be diverting the suction correctly, we'd recommend checking for any obstructions in the ducts and at the base of the hose. Our online Support guide should help: http://www.dyson.co.uk/support/dc24new/dc24-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usualdc24/check-the-wand-and-hosedc24

If you'd like further advice from our experts after giving this a try, please call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Feb 25, 2015 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Dyson no suction in upholstery wand


Hi there, it's Jack at Dyson.

Like most Dyson upright vacuums, DC18 is engineered to divert suction to the hose and wand automatically when it's standing in the upright position. If your DC18 doesn't seem to have suction from the wand when standing upright, you may have a blockage in the hose or wand. Please follow the steps shown in our online Support guide to check for this: http://www.dyson.co.uk/support/dc18/dc18-all-floors/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/no/remove-the-wand-from-hose

It's also a good idea to give the filter a wash - in normal use, this should be done at least once every 3 months as shown in the video below. Use cold water without detergent, and allow at least 24 horus for the filter to dry completely before replacing it.

I'm confident following these steps will resolve the issue. However if you'd like any further guidance from our experts after you've given this a try, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jul 27, 2014 | Dyson DC18 all floors Bagless Upright...

1 Answer

My dyson hose sucks good but, when i put handle down, it won't **** but brush does turn


I just had the same problem....suction from wand, but no suction from soleplate, the brush bar spins. Did all the troubleshooting steps on dyson.com but they didn't work...dyson.com says need to take to repairman, being a diyer I went to search engine. I didn't find a fix, however I found one myself....it appears the vac can get stuck in floor mode or in between modes....the dial on top on dc07 ....selector of floor or carpet..try pushing it back and forth to see if that puts it in carpet mode...check for suction or try vacuuming...if that doesn't work, looking at vac from behind vac on the right hand side is the selector dial..on top of bottom portion of vac.....with vac in upright position, recline it as if about to vacuumn floor...look down at selector area ...you should be able to see a rectangular type button exposed ..push this to reset position...you may have to push it a few times...then try vacuumniing.....I finally had suction from soleplate!! Another tipoff to this problem is my selector dial would not stay in place would pop I to carpet by itself, but only halfway....fro a long time my vac would work but not very well...had to go over same area.4-5 times..What a workout! The first time I contacted dyson via tele the rep had me remove some stuff and I was able to look at area below selector...what I saw was two holes, one hole was only over the other hole half way...hence at that time I had only part suction since holes were not aligning properly....I read somewhere as a further tip to get suction to engage, while vac is reclined step on front edge of vac head it said you'll get more suction that way, I haven't tried that, but thought it may help someone

Feb 16, 2013 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Hose doesn't have suction


Hi Danny,
I am sorry to hear you are having difficulty with your DC18. I understand you have checked for obstructions, however, the problem you are describing sounds like a blockage. Please click on the appropriate link below to view step by step instructions on how to locate and remove a blockage in the wand, hose and the hose inlet. If you prefer we would also be happy to walk you through these checks over the phone. If the problem persists after the recommended trouble shooting steps have been carried out, please call us directly as your machine may need to be serviced by an authorized Dyson technician.

Link to Dyson support page US:
http://content.dyson.com/support/help.asp?article=1049&product=DC18-ALLFLOORS
Link to Dyson support page UK:

http://www.dyson.co.uk/support/dc18/dc18-all-floors/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/wand-suction



If you determine you need further assistance, please call us directly at 0800 298 0298 (UK) or 1-866-693-9766 (US).


Best wishes,


Jessica

Dec 11, 2012 | Dyson DC18 all floors Bagless Upright...

2 Answers

Dyson dc14 will not return to fully upright position NEED HELP~!


Hi,

Try this quick repair and see if this fixes your Dyson: This is a frequent problem that we see come in on Dysons. If this doesn't fix it, please feel free to just use the clarification request and let me know this didn't fix it. The suction problem is happening because when the machine is put in the upright position it diverts the suction from the floor to the hose automatically, and it's probably stuck in between the lower part and the hose part.

Step 1.
Turn power off and unplug the machine.
Tilt the machine backward to a 45° angle.

Step 2.
  • Hold the section under the airway inspection pipe.
  • The black forward lock button must be held down simultaneously, otherwise the valve carriage will not move.
  • Pivot this section upwards until it clicks into place.
  • Release the black button once the valve pipe carriage is moved up into place.



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    Step 3.

    • Tilt the machine forward.
    • The cleaner head should now slide underneath the part you have just clicked into place.
    • The machine should now stand upright.

    20e76d6.jpg
    I hope that this was helpful to you. Please feel free to use the Clarification Request form here on Fixya if you have any questions.

    Thank you,

    Chris J.
    GoVacuum.com

    Apr 21, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

    2 Answers

    No suction on wand of Dyson DC14 Animal


    Hi its Darran at Dyson.

    It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

    For the full blockage procedure please visit the support section on our website at www.dyson.com.

    Kind regards

    Darran
    Dyson customer Service

    Jan 10, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

    1 Answer

    The suction in the hose of my 2 year old Dyson Animal vacuum is compromised. I may have sucked up a small cat toy or something. Regular vac still is fine. The hose "sucks closed" after a few seconds near...


    Hi there, it sounds as though the wand handle is blocked. To test this, remove the wand handle from the hose and test the suction at the top of the hose. If its strong here, then you will need to remove the blockage from the wand handle. If the suction is still poor, you will need to remove the hose by pressing in the catch on the hose cuff near the base of the machine and removing any blockages.

    I hope that this information is useful to you.

    Kind regards
    Darran
    Dyson Customer Service

    Dec 28, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

    3 Answers

    Dyson DC 14 lost suction to beater bar/ suction to hose/stick


    My Dyson DC14 had no suction...see if this works...turn the Dyson upside down...there is a length of hose that connects the bottom of the vacuum to the top, careful remove one end of the hose and check for debris...mine was clogged. Removed the clog and voila...it works. Thanks for the above info on checking the hose for cracks.

    Apr 11, 2009 | Dyson DC14 All floors Bagless Upright...

    3 Answers

    Dyson DC 14 Animal is not sucking dirt


    our dyson had the same trouble,we unclogged it by taking the bottom air valve off by the base and out the obstuctions above in the handle



    Dec 24, 2007 | Dyson DC14 Animal Bagless Upright Cyclonic...

    1 Answer

    Dyson not owrking in upright position


    I've had this problem. On the lower left side of the vacuum you need to make sure that is completely attached. Pull the part with the arrow button up and push the compartment down. This will allow suction to continue

    Jul 04, 2007 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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