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Lens is not moving after zooming out - Cameras

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  • peterfenley Jul 23, 2009

    Olympus 740 All weather.



    Also cannot take photos

  • peterfenley Jul 23, 2009

    No change



    Camera sounds as if it is trying to close or at least go back to default but the lense does not move





  • peterfenley Jul 24, 2009

    Tried your suggestion but had no luck



    Thereis a whirring noise which sounds like the lens is trying to retract but nothing happens



    The camera is shutting down when the noise stops

  • peterfenley Jul 24, 2009

    I haven't have a response to my last reply so can somebody else assist??

  • peterfenley Jul 25, 2009

    I have done evverything you have suggested with no luck.



    Any more ideas???

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  • Master
  • 1,197 Answers

A low battery
will do this, so make sure that is not the problem by changing the new batteries....
sometimes there cud be dust or sand particles in the lens retraction passage... blow out air in those places..... this cud help a great deal.... I was able to fix a similar problem by wiggling the outermost part of the lens.as its trying to go in....
also try Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
if that doest help
Remove the batteries, then remove the memory card. Then install the new batteries, when you turn it on it should come back to life. turn it off, slip in the memory card and turn it on one last time.
if that doesnt help

Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying the above fixes and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.



Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera. The following photo illustrates unseated guide pins that would cause a lens error.


if ur still unable to retract the lens....... ur lens motor assembly is broken and wud need replacement..... contact olympus as u have no other options left.....

Posted on Jul 24, 2009

  • SAM JAYANTH CHANDRASEKAR

    like i said those are the only options at ur disposal ... if after doing all of the above ur not able to retract the lens... the lens motor assembly is faulty and wud require to be replaced.....


    contact olympus....


    good luck and have a nice day

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  • Master
  • 453 Answers

Can I know the model and the make of the camera?

Posted on Jul 23, 2009

  • Sai Kiran Camsarapalli Jul 23, 2009

    Kindly comment.

  • Sai Kiran Camsarapalli Jul 23, 2009

    Try to reset the camera by going in to the settings.



    Once this is done. Remove the battery, Remove the memory card. Put the battery on without the memory card and turn on. Try this and kindly comment.

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