Question about Samsung HLT6187SAX 61" DLP HDTV

1 Answer

Gray box on screen with sound.

I also have this problem. I was watching TV and changed the channel. Now my 46 inch HDTV has a gray box on the screen with normal sound. I have tried everything in the manual but nothing. When I bring up the menu for my cable it shows the menu just fine. No programming picture.
Any ideas (I've only had it 6 months).

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  • John Snow
    John Snow May 11, 2010

    Does the box go away for a while when you change the channels?

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  • 73 Answers

It sounds like you need to turn off the text mode in the closed captioning menu,

Posted on Jul 26, 2009

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