Question about HP LaserJet CM1017 MFP All-In-One Color Printer

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Scanning The real problem is that the documentation is non-existent; was this meant as a joke on the public by HP?  Searching through the internet shows that the so-called forums are never answered by anyone.  I guess I'll have to try Epson from now on!

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The service manual for your machine is available at for $9.95

Posted on Jul 23, 2009


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YADAYADA.Hang on. That amber light remains on BUT THE THING IS WORKING. Both scanning a text document and printing say an Email. I'm happy with that. Keith

Hi Keith
You need to reply by clicking COMMENT under his post in your original posting. That was Yada gets a notification. Fixya gets 7 million posts a year, so the chances of him seeing it are slim to non-existent.

This link takes you too your original question.

Andrew - Fixya Moderator

Ggeriatric with Cannon MP230 trying to instal new genuine 510 black...

Oct 12, 2016 | Canon PIXMA MP230 Multifunction color...

1 Answer

What is meant by PDF as used in scanning?

PDF is the format in which your scanned document will be saved at. In some cases you have options to save either as PDF, Jpeg depending on your scanner and the scanning software. Hope this helps!

Mar 31, 2015 | HP Scanjet G4010 Flatbed Scanner

1 Answer

Scanning update

your software has some problem so you uninstall and reintall software again and try for scanning document

May 23, 2012 | HP Officejet 6200 All-In-One InkJet...

1 Answer

Where can i download M2N68-LA (Narra2) user manual? (ps: HP website is useless...) i have been searching on internet since a while, without any result. It looks like this Asus motherboard version...

It's often (usually) the case that manufacturers get custom versions of motherboards made for them. Sometimes they want unusual power supply or front panel cable connections, or they get specially modified hardware. Unless you can find documentation on the computer maker's site, a user manual as such won't exist. Sometimes you can find the manual for a similar retail version on the motherboard maker's site, but it obviously won't be exact.

If you're trying to use one of these boards to build a new computer, you may be wasting your time. New retail motherboards are cheap, and you'll have all the documentation and drivers right there in the box. If you have an HP system with a bad board and are trying to repair it, you're best off finding a replacement board on eBay or from another online source. Then you can simply swap out the bad board. Or you can find a new motherboard that takes the same processor and RAM, put that in the existing case if the power supply connections work out. Unfortunately, because of the possibility of non-standard connections and lack of documentation, this isn't always simple plug-and-play.

Good luck solving whatever trouble you're facing, and thanks for using Fixya!

Mar 20, 2011 | HP Computers & Internet

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It has been 11 days and I still have not received another response. I have done a L3 uninstall and reinstalled updated software. I still can not scan to a PDF file. It does not give me that option. It...

Trust you got your updated driver to match your operating system here:

You did not mention your operating sysytem so have included 3 links that may be helpful. Simialr infomration is available for the HP website by searching the support database.

PDF Is Not an Option When Scanning from HP Solution Center in Windows XP

Scanning a Document to a PDF File Is Not Available when using HP Software in Windows

Scan to PDF Patch for HP Smart Document Scan Software 2.6

Trust this helps you resolve your problem. Please vote. :)

Dec 13, 2010 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

Error when scanning

Hi Liz
Looking at that message I get the impression that the printer is not actually scanning but trying to 'import' from a non-existent camera card.
You don't normally get an import message when scanning.
The destination full or read only part is a puzzle but could indicate that it is also trying to copy back to that non-existent card.
I think your best option is to use Canon's web site and look at the support section. They may well have an on-line chat service in your area that can help you sort it out.

May 19, 2010 | Canon PIXMA MP470 All-in-One Printer

1 Answer

When I scan photos I get a line through the image. However I don't see the line when scanning non-photo documents
Hope that helps!

Jan 05, 2010 | HP 5510 4-in-one Printer

1 Answer


The Us rebsite is a joke. It seems that last years version is non- existant. I navigated to the UK and their web site is a real horror show! It is very cluttered and repetitious. Sorry it is the best I could do. Good Luck

or support

Jan 03, 2010 | Avanquest Fix-It Utilities 9 Professional...

1 Answer

Scan to computer

Several ways to control your scanner:

From this HP link
Changing scan settings in HP Director

Scan settings include resolution, output type, and file type. These settings can be changed using HP Director.
  1. Open HP Director, if it is not already open:
    • Windows 2000: Click Start , click Programs , point to HP , and then click HP Director .
    • Windows XP: Click Start , click All Programs , point to HP , and then click HP Director .
  2. In the Select Device list, select your product, if it is not already selected.
  3. Click Settings , and then point to Scan Settings & Preferences .
  4. Click the scan setting menu that corresponds to the type of file you are scanning.
    • Scan picture settings : Designed for scanning pictures, including any type of non-text image, such as a drawing, logo, or photograph
    • Scan document settings : Designed for scanning documents
    • Scan preferences : Control scanning preferences, such as automatically straightening crooked images
    • Button settings and Scan to... setup : Control the defaults for the scanner buttons on the control panel of the product
    After selecting the appropriate menu, the corresponding window opens.
  5. Change settings as appropriate, and then click OK . The scan setting window closes.
  6. Click Scan Picture or Scan Document HP Director to scan with the changed settings.

From this HP link

Using the Advanced Scanning Features of the HP Solution Center Softwaretoo large to paste - just follow the link above :)


Here the main site for the scanner - click here

Nov 18, 2008 | HP Office Equipment & Supplies

7 Answers

Scanning with Canon Pixma MP450

I just did it then! With help from solution posted Feb 08 leave the acual scanner alone can be done from the computer. Steps:

1. Go to - start - control panel - printers & hardware - scanners.
2. Once inside the scanners folder just click once on the scanner icon (mine is called WIA Canon) so it is highlighted.
3. Then click on the toolbar 'File' > 'scan', then select the correct program from the list (mine was MP Navigator 2).
4. Use the MP Navigator program to select "scan photo/document", follow the instructions. At the bottom if the window that is open you can change the document type to PHOTO or DOCUMENT!

This is where the problem lies it is scanning the document as a photo which is why it is coming out as multiple documents.

Feb 06, 2008 | Office Equipment & Supplies

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