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''Key lock on'' and can't eject dvd

My Citizen C479 dvd play is showing ''key lock on''. I have no idea how it got on and can't find a way to turn it off. I have tried unplugging it for periods of time, even over night with no effect. It plays the dvd but won't let me eject it. I have tried emailing the companies technical support but so far I haven't received and answer. Does anyone have any idea how to turn this key lock off and get the dvd out?

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  • 188 Answers

Only with the remote.
Or via the menu ( child lock disable ) or keep pressing the play button

Posted on Jul 23, 2009

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Posted on Jan 02, 2017

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Citizen c479dvd player will not eject disk says ''Key Lock On'' We have tried everything but we can't turn off the player or eject the disk. We can FF or Rev and switch to other songs but we are stuck with...


Hey.. I was having exact same problem, and couldnt find answer anywhere online, so i actually called citizen.
SO>>> hopeuflly u have ur remote.
Push setup.. then push 00083 then enter.. and there ya go.. problem fixed. YAY>.
If u dont have remote.. not too sure. but heres there number.
18006635954

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Has a step been left out or is there some other way of changing the code to "0".

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