Question about HP LaserJet 1012 Printer
My printer is printing documents, but will not print envelopes. The program seems to send the job to the printer, but the printer does not respond in any manner.
Please have a look at the manual for your printer here, consult page 31 and make sure you have followed the instructions for setting up the Printer Properties(driver) for your OS. (pg 21).
It may be necessary for you to update the printer drivers on your system to get the machine to print correctly. You can download the latest drivers from HP here.
If this info doesn't resolve your issue, have a look at other similar posts in the HP forums here, and perhaps you will find a solution, but I'm guessing you haven't configured the printer properties correctly.
There is also a problemsolving guide in the manual online that may help you with step by step instructions if you want to troubleshoot the issue from your side.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
Posted on Jul 23, 2009
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Posted on Jan 02, 2017
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