Question about HP Photosmart C6180 All-In-One InkJet Printer

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HP C6180 won't scan -error message says no scan options set

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SOURCE: HP Photosmart C6180 won't scan documents

Maybe those were instructions for a PC--I seem to remember a solution center when I used a PC--but I'm not quite sure it tracks on a Mac with Snow Leopard. Here's how you should be able to get it to work on a Mac: - Open System Preferences - Click to open Print and Fax - Click on Options and Supplies - Access the Printer Webpage - After placing your document on the faceplate, hit scan on the computer screen. Then you can preview your document. Since I wasn't sure where I'd find the resultant jpg file, I just did a drag and drop to my desktop and invoked the "save as" option.

Posted on May 26, 2010

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HP C6180 all in one prints fine but copies or scans only a solid black page. HELP!!


Hello


Based on information you have provided I understand that you have problems with your Printer. I realize the inconvenience it

may have caused you. I will provide my best information to get a fix for this issue.


As per my analysis,

Issue : HP C6180 all in one prints fine but copies or scans only a solid black page. HELP!!

Printer : HP C6180

OS: Not mentioned

The solution for the issue you described is provided in the online knowledgebase article at

Check this Knowledge Base from HP Selecting 'Output Type Settings' in HP Solution Center


Check Knowledge base article from HP ISSUE

Please Vote me if you fine it helpful

For me to resolve the issue, unfortunately i require additional information.

Note that the more specific the details you provide, the better our ability to resolve the issue quickly.

Please provide the following information:

When did the problem first begin?
Does an error message occur? If yes, provide the exact error message and the steps that trigger it.
Let me know exactly what you do, step-by-step, and where the process fails.
Have you done any initial troubleshooting? If yes, provide details about the steps you've taken.



Thank you,


Cheers

Tejodhar Atreya U
tejodhar.atreya@gmail.com

Jan 04, 2010 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

HP C6180 will NOT scan multiple pages into one file


If you want to scan multiple pages, go to HP Scan Pro, click on the SCAN menu, and then make sure that "Documents" is checked under "New Scan." This will allow you to scan multiple pages and it will scan black n white or color...whatever you place on the glass.

Jun 21, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Wireless HP 6180 PhotoSmart All in ONe will not scan document to my computer


Well its the issue with the printer drivers taking a dynamic ip address.all you need to do is uninstall the printer network drivers,insert the s/w cd that came with the printer and then click on add a device ,it would install the printer drivers all over again.

In case it doesnt you can always contact a free online technical
support with an online live techbuddies technician at
http://tinyurl.com/m7ghqz

May 30, 2009 | HP Photosmart C6180 All-In-One InkJet...

3 Answers

HP Photosmart C6180 won't scan documents


Suddenly since last week I can not scan to my E Mail or iphoto anything. It simply says -" sorry scanner can not be initialized. Error communicating with scanner

Feb 22, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Connection issue between XP Pro and HP C6180 all-in-one


Hi Lynn,

Unfortunately, HP.com doesn't have a very satisfying online solution to your problem. Still, there are a few things you can try.

The first is a general diagnostic check of your scanner. HP provides a doc that takes you through some steps, many of which you probably already tried, to see if it's a simple fix:

An error occurred while communicating with scanning device

The next document is a set of diagnostic steps to address errors trying to scan to a PDF:

An error occurred while trying to scan to a PDF

I don't know if the current situation was created by a fault in the device or some recent change in your configuration settings. I do know you can use the HP Director software installed on your computer to set the scan destination settings:

Settting "Scan To" Destination using HP Director

Those were the most relevant solutions I could find for you. I hope some of this information is helpful. Good luck.

-Trip

Oct 07, 2008 | HP Photosmart C6180 All-In-One InkJet...

3 Answers

HP C6180 won't scan to word or document viewer etc etc


the save as function is in the print/scan manager, not the software..you'll need to point it to where you want it to save, and also what format

May 28, 2008 | HP Photosmart C6180 All-In-One InkJet...

4 Answers

Can't scan from printer or computer


Close the Digital Imaging Monitor.
◄ Start or restart the services :
1. HP Cue Device Discovery.
2. HP Net Device Discovery.
3. HPQCS08.
◄ Run Digital Imaging Monitor.
◄ Wait for a Minute, if the configuration screen appears it is done else refresh the HP Cue Device Discovery
◄ Restart the Printer
◄ 99% chances of resolution and in the other cases a proper uninstall and reinstall is needed
************************************************************************
If the issue still remains then :;
Added the files to the firewall exception list
C:\program files\HP\digital imaging\bin\hpiscnapp.exe (version 10 software )
•C:\program files\HP\digital imaging\bin\hpqscnvw.exe (other than version 10 software
•C:\program files\HP\digital imaging\bin\hpqste08.exe
•C:\windows\system32\hpzipm12.exe
•C:\windows\system32\hpzinw12.exe
•C:\program files\HP\digital imaging\bin\hpqtra08.exe
•C:\program files\HP\digital imaging\bin\hpqthb08.exe
i. 68: dhcp client
ii. 80: web server
iii. 137:UDP Port 137 netbios-ns (UDP)
iv. 139: netbios-Session (TCP),
v. 161: snmp. (UDP)
vi. 427: srvloc. (UDP)
vii. 5353: mDNS
viii. 9100: pcl/pjl print.
ix. 9101: debugging tcp recv/send
x. 9102: debugging tcp send
xi. 9103: debugging udp recv/send
xii. 9110: echo
xiii. 9220: generic gateway (scanning, pml).
xiv. 9290: scan.
xv. 9280: generic gateway
xvi. 2500: scan.

May 25, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

C6180 All-In-One InkJet... Problem


http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=sg&dlc=en&product=1153494&lang=en&

download scanning software and drivers and install, print driver is not the same as scanning software/drivers

Nov 10, 2007 | HP Photosmart C6180 All-In-One InkJet...

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