Question about Sony Handycam DCR-HC21 Mini DV Digital Camcorder

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Handycam DCR-HC21: LCD touch keys does not work

Sony Handycam DCR-HC21 NTSC: None of the touch keys work on the LCD. We can not view what we recorded. I tried to re-configure following the manual, but nothing happens. Please help.

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Try alamocamera.com for repairs

Posted on Jul 30, 2009

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Posted on Jan 02, 2017

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TOUCH SCREEN OF MY SONY HANDICAM (DCR-HC21 NTSC NOT WORKING


The most likely cause for this is a damaged or defective flexible ribbon cable that connects the LCD to the camera body and can be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.



If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Nov 14, 2010 | Sony Handycam DCR-HC21 Mini DV Digital...

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I have a sony handycam and I cannot calibrate my


The touch screens in these can shift. Can you rotate the screen and get the screen to work? if so it's possible if your skilled to recenter the screen then resecure it. of course you might end up having to replace it. I have replaced more of them than recentering them . Larry's Electronics ledstiles@hotmail.com

Apr 24, 2010 | Sony Handycam DCR-HC40 Mini DV Digital...

1 Answer

Can't find the driver for my handycam. Please help


Sony has the drivers on their website; Go to Sony.com and in the upper right of the main page put the mouse over service and support and then click on Drivers and Software, then in Option 1 type in your model number and go from there.

Jan 18, 2010 | Sony Handycam DCR-HC21 Mini DV Digital...

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Buttons on touch panel of my DCR-HC21e Sony Handycam stopped working.


This fault is often caused by a failing flat cable that connects the LCD panel and the rest of the camera. In its early stages it is possible to get the buttons on the touch panel to work by carefuly changing the angle of the LCD panel while trying out the buttons until you get a position where they work.
When the flat cable gets worse , the picture on the LCD panel will start deteriorating and go off altogether.
At this stage you may consider having the flat cable replaced.

Oct 01, 2009 | Sony Handycam DCR-HC21 Mini DV Digital...

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Touch screen will not work. Can control recording


Had the same problem. It's ainternal flex wire connecting LCD with camcorder. Got from the repair shop did it by miself and it's like knew.
It's a common problem as this cable is bend each time when we open the LCD screen, so the cable become faulty.

Good luck

Oct 01, 2009 | Sony Handycam DCR-HC21 Mini DV Digital...

1 Answer

LCD Screen not working, no way to operate cam or set dates in the cam or view tapes, view finder lens works but can't play or set dates? there for camera is a paper weight???


There is flexible connecting wire between LCD board and main board of camcorder that is broken and requires replacement.
If you can apart camera and exchange that wire then let me know to provide you part number info of flexible wire for Sony DCR-HC21 Camcorder.

Mar 14, 2009 | Sony Handycam DCR-HC21 Mini DV Digital...

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