Question about Brother MFC 6490CW InkJet Printer

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Can't get TWAIN scanner to appear in Paperport9SE for Brother MFC

Brother MFC 420CN
Windows 7 Ultimate 64-bit

Printer and Scanner functions work ok with Windows drivers, but when using Paperport, the drop-down list of available scanners only shows that dumb WIA scanner. The TWAIN scanner which I prefer is not there. I installed the Vista patch from Brother but nothing changed. The OEM software refuses to complete the install by disappearing from the screen and memory, even when using compatibility and admin rights. Isn't there a stand-alone TWAIN driver for 64-bit systems? Microsoft doesn't have a clue and Brother doesn't care just like other vendors.

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I'm not sure if it is the right problem, but I have solved a similar problem of my Brother printer (I also have Windows 7) and now it runs well. I have done a tutorial to fix it. It worked for me. The link to this tutorial is: http://autorneto.com/tecnologia/gadgets/brother-en-windows-7/ 
(it's not in English; it's in spanish, but it is not a difficult spanish. You can easily translate it to english, or use google or something). 
Hope it helps. Please give your opinion about the tutorial, in the tutorial's page. 

Posted on Aug 19, 2009

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I hope this helps.

Cindy Wells
(Canon wants you to upgrade. I have a different scanner that isn't officially supported past XP and the generic driver works fine. Unfortunately, you can't just use the XP driver in the compatibility mode due to the lack of signed drivers that are required in the 64-bit OS)

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Scanner instructions for a Brother MFC -795CW printer/ scanner


Hi
I have put a PDF files on my website for you to download.

Just click on the links it will download for you.

Click LINK= http://www.4all2sell.com/pdf/Brother-MFC-420CN-Manual.pdf

You will need a adobe reader to see this file If you not got an PDF reader you can download it off this link free.
http://www.adobe.com/products/reader/

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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Cindy Wells
( http://www.microsoft.com/windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=Brother%20MFC-465CN%20All-In-One%20Printer&v=Brother&uid=MFC465CN&pf=0&pi=0&s=465CN&os=32-bit ; the 64 bit OS will also work fine)

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Sir,
check this site for all troubleshooting tips for scanner. http://welcome.solutions.brother.com
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1 Answer

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