Question about Motorola Mobility RAZR V3

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Razr charge My Razr goes dead even turned off. I bought it on e-bay new but didn't use it for some time. Now it's too late to get them to replace it. I've heard this is a common problem. Can I get Motorola to fix it? Or is there something I can do? Thanks Nancy

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  • furkidhome Nov 21, 2007

    You must not have read the full post. I purchased a new battery and a new charger. Neither helped. The phone will charge (or says it's charged) but runs down very quickly...even dies within a day or so when turned off. The phone must be draining the battery but how do I get that fixed?



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Not sure if you mean your phone dies even after charged, if so you have a battery problem, just replace, or let me know if you need any further help.

Posted on Nov 21, 2007


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I have done some research for you and can't seem to find anything other then a number to call. I know you said you put a new battery in so please make sure it is making a connection in your phone. I am wondering if there isn't a good connection and maybe this is why it isn't recharging for you. Normally when a battery goes dead it is just a matter of charging it for a few hours and it will be fine. Here is the number to call for service questions. Best wishes.....I hope you can retrieve you pictures.

2a37cc7ff263d16e164ee1e0a275370b.png 54a5bcb62bc168bd2323aee83ac08b8c.png 8e8a0833ce9ed0bca0773d55494b07ee.png 5b1495fba9aa95ee777036d485a79fb2.png 95 Troubleshooting If you have questions or need help, we’re here to help. Go to, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).

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Did the phone show it was charging on the display? Was the charger firmly connected to the phone? The batteries will go bad after a period of time of recharge cycles. I have bought replacement batteries for my RAZR on eBay. Remove the battery and do a search on eBay for a NEW battery from a dealer using the battery P/N on the battery. I found a higher capacity battery for mine that lasts even longer on a charge than the original one that came with my RAZR. You can do a search on eBay for "RAZR battery". Look at the mAH rating on your battey, Try finding a replacement with the same or higher rating than your original. The higher the mAH rating, the longer it will last between recharge cycles.

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