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Cannot pair nokia e71x with plantronics explorer 390

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I would find out if your bluetooth which is 2.1 edr technology would pair with a cell phone whose bluetooth is 2.0. That may be the reason why you can't pair it.

Posted on Oct 13, 2009


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I can't get my Plantronics 390 Explorer headset to pair with my new LG Octane phone!

You want to make sure there are no other bluetooth devices installed on your phone that might be interfering with the pairing process. Disconnect the battery from your phone for about 30 seconds and reconnect (to reset the phone). Then follow the pairing instructions found on pages 3-5 of this link for the Plantronics Explorer 390 User's Guide.

Good luck from Headsets Direct!

Sep 11, 2011 | Plantronics Explorer 390 Bluetooth Headset

1 Answer

Calls, incoming and outgoing, automatically go to Plantronics 390 even though it is turned off at the headset.

From our research, you want to make sure that the headset is indeed turned off. You may need to re-pair the headset to the phone. Here is the link for the instructions on how to do it (pages 4, 5).

There's other helpful information on page 7. explorer_380_390_user_guide_us.pdf

Good luck from Headsets Direct - 800-914-7996.

Aug 17, 2011 | Plantronics Explorer 390 Bluetooth Headset

1 Answer


First, remember that newer phones are like small computers, so they may become corrupt over time and you may need to reset them every so often. Simply turn your phone off and remove again the battery for a few seconds, then replace the battery and turn it back on again. Also, make sure there isn't any other bluetooth interference. Then follow the pairing instructions on pages 3-5 from the link below for the Plantronics Explorer 390. Hope this helps.

Plantronics Explorer 390 User's Guide

Good luck from Headsets Direct!

Aug 02, 2011 | Plantronics Explorer 390 Bluetooth Headset

1 Answer

Yes my explorer 390 is connected to my ps3 problem is when I go online it just doesn't work. This is confusing to me. And I need a solution. Thank you

After you have connected your Headset to the PS3, go to Accessory Options and look for Audio Device Settings and set the Input Device to Plantronics Explorer 390.

Jul 06, 2010 | Plantronics Explorer 390 Bluetooth Headset

1 Answer

I am having problems connecting my plantronics explorer 390 to my black berry curve

First turn your Blue Tooth setting to "ON" on your Black Berry Curve, as it searches for a Blue Tooth Device, Push and hold on the middle button of the Blue Tooth until you see a flashing "blue light & red light." It's important that you see both flashing lights.

May 19, 2010 | Plantronics Explorer 390 Bluetooth Headset

1 Answer

What is the pin# for the Plantronics Explorer 390. I just purchased this new and threw away the whole packaging.


The pin is 0000 for the Plantronics Explorer 390. I also have included the instructions if you need them.

To put the headset into pairing mode:

1 - Start with the headset powered off.
2 - Press in and hold the Call Control Button (on/off button) until the headset flashes red, blue, red, blue.
3 - Tell your phone to "Find the new Bluetooth device" (see the User Guide or call a local phone store).
4 - If the phone asks for a User Code or passkey, enter 0000 (four zeros).


Feb 08, 2010 | Plantronics Explorer 390 Bluetooth Headset

1 Answer

I can't pair up my plantronics Explorer 390 to my LG Xenon cellphone

For most Plantronics products, this passkey is 0000
please Rate me +++++

Jan 05, 2010 | Plantronics Explorer 390 Bluetooth Headset

1 Answer

Need 390 passcode

The passcode is 0000 (four zeros)

Here's a link to the pairing instructions.

If you found this information helpful, please give me a big thumbs-up when you rate my answer. Thanks!

Dec 30, 2009 | Plantronics Explorer 330 Headset

1 Answer

Need password to pair 390 to cell phone

The pass word for your blue tooth is 0000

Nov 20, 2009 | Plantronics Explorer 330 Headset

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