Question about Maytag Neptune MAH5500B Front Load Washer

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Water is always left in the machine when the cycle finishes

When you spin the barrel getting clothes out, you can hear the water still left in the machine.

Also, the rubber seal is moldy

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Because the water pump operates as a timed cycle, a partially blocked water passage either from the outer drum to the pump, inside the pump, or from the pump to the house drain is restricting the amount of water being pumped. Remove the drain hose from the house drain just enough that you can watch the water flow during a normal pump cycle. The water should be coming out quite forcefully--if just a trickle, then something is blocking the flow. Look for kinked hoses or even a slow running pump.

Posted on Jul 23, 2009

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Posted on Jan 02, 2017

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My maytag neptune spins water out, the tub is empty but when you turn the tub manually you can hear water sloshing and the clothes smells moldy after washing


There will always be some residual water left in the outer tub after draining. This is normal for most washers. Purchase a container of Oxy-clean and cycle the washer a few times using hot water settings with a half-cup of Oxy-clean added to each cycle. This will help remove any organic matter left behind that might be causing odors.

Oct 15, 2014 | Maytag Neptune MAH5500B Front Load Washer

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Maytag Neptune washer always has water in the drum after wash is done? Any ideas? I can hear lots of water left in the washer when I spin the drum manually and of course it has a moldy smell having water...


The liquid is a saline solution which is hermetically sealed in the front balance ring on the spinner. It is there to reduce vibration and acts like a gyroscope when the spinner revolves. Good sound to hear when you spin the basket. The smell can be gotten rid of by using a washing machine cleaner like tide.

Dec 26, 2010 | Maytag Neptune MAH5500B Front Load Washer

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Neptune MLG2000A doesn't drain completely and has moldy smell


You need to clean the stationary "brush" that collects lint and debris from the water during the cycle. The brush can be seen around the tub directly touching it along the bottom/front of the device. Right were I pour my detergent in, after the cloths are in there. To remove the debris I use a bottle brush. You can expect to use trial and error for your attempts. As far as the water being left.... My device has always left water in the bowl. I periodically just run a cycle with no cloths and bleach...HOT.....Mine is not spinning at the moment...again....I think its another call to the local dealer....AGAIN....

Jun 11, 2010 | Maytag Neptune MLG2000A Front Load Stacked...

1 Answer

Why isn't the maytag neptune draining? when you spin the barrel you can hear water?


if you do not see water in the tube and the clothes have spun out enough to go into the dryer when the washer cycle finishes the washer has drained out all of the water the water you hear in the tub when the door is open and you spin the tub with your hand that liquid is in the sealed balance ring , that is a sealed channel around the front of the tub to help the machine stay balanced it does not come out

Apr 04, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

What does de mean on the display of the washing machine? Yesterday I ran a tub clean because my clothes have been smelling moldy. I have cleaned the rubber seal & leave the door open. Please help??


de means your door isn't closed completely.

The moldy smell is really common with this machine, and maybe all of them, but I have the LG TROMM and was ready to throw away all of my towels. Here's a solution I found that helped alot. First, Clorox makes a solution just for front-end loading machines. You run it through on a cycle with no clothes, that helps to clean it out.

I ran my towels through on the cotton/towel cycle on HOT, with nothing more than white vinegar filling the detergent dispenser. After that, I then ran them through again with just a bit of soap and fabric softener. They came out soft and smelling like new.

I read recently that we all use WAY too much soap in both our washers and dishwashers, even though that's what's recommended in the directions. Excess soap in clothes that doesn't get rinsed out will begin to smell moldy. So I now use about 1/4 of what the directions call for, and they come out fine. I have found, however, that I need to repeat the vinegar cycle once every few months. I think the problem is inherent in that model machine.

And that rubber seal? Disgusting! I clean it out regularly, but when it's full of water after every load of clothes, what do they think is going to happen??? You'll find that Clorox cycle will clean the seal pretty well, though. Good luck!

Apr 03, 2010 | LG TROMM WM2688H 4.0 cu.ft. Front Loading...

1 Answer

Same problem. Stinky, moldy, gunky. Clothes won't clean.


First take a gallon o bleach pour it in on hot and run,then from know on after washing leave the door open so it can dry out and not mold between loads.

Nov 15, 2009 | Frigidaire GLTF2940ES Front Load Washer

2 Answers

Standing water in the barrel


Unfortunatly this is normal for the neptune washers and there is no solution other than to use the machine often so the water does not stagnate.

Feb 27, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Water won't completely drain from tub. Door seal is very moldy.


Had a simular problem. In my unit the water was not visible in the drum but you could hear it when you turned the drum by hand.  The answer as told to me by the Maytag repair man:  The machine is designed to hold the water after the cycle is complete.  As he was replacing the boot seal he suggested to just leave the door open so the seal will dry out and not mold.  This has been working for the past several years.  No mold has appeared on the new boot seal.  

From another source I read that the water is left in the machine for balance. 

Feb 02, 2009 | Maytag MLE2000 Front Load Stacked Washer /...

1 Answer

Water left in barrel (not the tumbler)


If you can't see any water and just hear it, this is completely normal. This is a front load washer and has a special cover of the inner tub basket. This cover contains some water that has been sealed in at the factory to keep the load balanced while it is spinning.

Nov 25, 2006 | Maytag Neptune MAH5500B Front Load Washer

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