Question about Cameras

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When I turn on it says to turn the power off and on again. It goes back to the same message.

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  • watsonhvac Jul 23, 2009

    your great thank that worked if I keep having this problem should I just buy a new on or get it fixed?

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That error message means that there is something wrong with the lens cover, it's either jammed or the motor that opens it is bad. The camera has trouble sensing if the lens is in or out, which is why it keeps asking you to turn it off then on again. Try sliding/helping it open by hand and see if it is stuck. Sometimes slapping the camera in your hand helps too. Let me know how this turns out.



Benjamin

Posted on Jul 23, 2009

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When the camera is switched on the lens goes in and out twice and then the message that appears on the screen is 'turn the power off and on again'


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


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When I turn it on the lens goes in and out three times and then says turn the power off and on again and it does the same thing


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa.

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When i turn the camera on, the lens goes in and out, and then there is a message on the camera saying, "Turn the power off and on again". I do this and I still get the same error message.


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

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