Question about Microsoft Xbox 360 Console

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Game tray won't close

My kids xbox360 won't close once we put the game on it .. can anyone help me with this? what should i do or where should i take it to get fix? Thanks

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  • 85 Answers

You will need to get your dvd-rom replaced

You could do it yourself if your handy at taking apart and repairing electronics, or if not, call Microsoft at 1-800-4-MYXBOX if it is still under warranty. Or try your local game store, the big ones like gamestop, ebgames, gamecrazy probably won't repair your xbox, but its worth a try. If not, go to your local computer repair shop, because after all an xbox is a just a computer. I hope this helps!


Posted on Jul 23, 2009

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Posted on Jan 02, 2017

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Xbox360


plug it on and hold down the power botton for three seconds then power off and on again it will reset if the problem persist, don't do any other thing on it take it to a technician

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I've tryed putting xbox360 games in a xbox360 but it sais open tray


The XBox 360 is a wonderful video game console, however, with heavy usage, the laser (and/or other components in the drive) will eventually burn out. The first signs of the laser starting to burn out is that your game will start freezing during game play. Eventually the games will stop reading altogether and you will get an "OPEN TRAY" message when you put a disc in and close the tray. What this means is that the XBox 360 thinks that there is no disc in the system.

You can find more information about this issue, find parts to repair it, or send your system to repair all at the following website:

http://store.richspsxparts.com/howtofixxb36.html

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MY GAMES WONT LOAD


you need to unplug ever cable you have and every accessory you have. Unplug adapters memory units hd inter coolers every thing. let it sit for 10-15 minutes. Plug everything back in then press the button to open the tray to turn it on then put in a different game keep it open . Then when the menu comes go into a program so you can't see play game or close tray. Then when you are in the right place close the tray and it should load. This worked for me 2 times.

Jun 23, 2009 | Microsoft Xbox 360 Console

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Xbox says open tray when game is in


This means that either the lens inside it is scratched or dirty.(Some kind of compressed air can might work). Or the disk is scratched..;-; Damn 360s..

Jun 19, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox360/must open & close tray 5 to 10 times before game opens.


This is an indication that your disc tray / the lens on the tray is not working properly.

What i suggest is to call xbox customer support to have your xbox serviced. Good Luck! hope your console still has warranty

Apr 04, 2009 | Microsoft Xbox 360 Console

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Try putting the game in straight. By straight i mean putting the disc in where the xbox 360 logo at the top of the disc goes in the tray towards the xbox360. if that does not work contact microsoft

Mar 16, 2009 | Microsoft Xbox 360 Console

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The game tray will not open on my xbox360


this is a rare problem for a xbox360 but dont worry ill help you out as much as i can. try taking apart the 360 (but be very carefull bot to pull any wire or break somthing)it just might be dirty or disk reading problems. take the consle to a local game stop and get there opionion or just call microsoft and they'll help you out with a warenty.

Dec 16, 2008 | Microsoft Xbox 360 Console

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u should find out if its chiped or not chiped 360s dont play live cds unless they r burned

Nov 06, 2008 | Microsoft Xbox 360 Console

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Big problem!!!!!


ok seems to me your xbox360 is buggered. Both of you.

How long have you had your xbox360?

Im guessing what a year or two? Beacause Ive got a uncle whos got a xbox whos xbox is broke because its standing up and when he puts a game in its ok, BUT when he takes it out.

It Comes out like ****. Its all scratched up etc. and its due to his HardDrive Failure problems. Basically the hard drive in his xbox360 is either Old , Nackerd Or just ****. SO Im suggesting go send your xbox360 to microsoft or something aka Warrenty. Or Go buy Xbox360 warrenty off GAME. www.game.co.uk <-- £50 - £60

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Xbox360 tray won't read game


JUST SHAKE THE XBOX, It will start to sound really loud but will read the game... The problem starts when the tray stop closing due to a displacement from the closing motor. The laser then stops moving and gets stuck. Just shake the xbox (turned on) and that will get the laser goin...

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