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ok See if that your folder options is not set to (do not show hidden files and folders .
Follow these steps to check it: 1. open control pannel. 2.Double click folder options then click view 3. then scroll and locate Hidden files and folders. 4.select show hidden files and folders. 5.Also untick the hide extension for known files type: ok cheers uttam
If you added songs to the device in MSC mode, then switch to MTP mode, you will not be able to see the songs added in MSC mode and vice versa, though the space used on the player will still reflect their presence. Switching modes should make the files show up. For example, switching from MSC to MTP mode or vice versa.
For older players - e200v1, c200v1, c100, m200 - the files become hidden files if the modes are switched. An easy workaround is to edit the folder options to show hidden files.
STEP 1 - Edit the folder options of the computer to show the hidden files
Windows XP: 1. Double-click My Computer. 2. Under the Tools menu, select Folder options, then click the View tab. 3. Under Hidden files and folders option, select Show hidden files and folders. 4. Uncheck the Hide protected operating system files (Recommended) check box. 5. Click Apply, then click OK.
Windows Vista: 1. Double-click Computer. 2. Click the Organize button on the upper left corner. 3. Click Folderand search options. 4. Click the View tab and select Show hidden files and folders. 5. Uncheck the Hide protected operating system files check box. 6. Click Apply, then click OK.
SOLUTION 2 - Perform a Check Disk.
STEP 1 - Switch toMSC mode 1. On your Sansa player, switch the USB mode to MSC. 2. Connect the Sansa player to the PC.
STEP 2 - Perform Check Disk 1. Locate the Sansa player under My Computer. 2. Right-click the removable drive associated with the Sansa player, and select Properties. 3. Click the Tools tab, and then click Check now. 4. Click to select the Automatically fix the file system errors and Scan for and attempt recovery of bad sectors check boxes. 5. Click Start. See also this tip on what it all means http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem
For deletion you need to be in the MSC mode, plugged in and in My Computer. Make sure all your hidden files are being shown. Rightclick on song and delete from player or rightclick and send to desktop. Also you may want to do a property check on the file to make sure it is a true mp3 or wma. If you cannot delete, format player in MSC mode through My Computer, not through Media Player.
I have XP Media Edition w/SP2 and I see the M240 as a Media Device and NOT a hard disk, AND it has MEDIA and DATA subdirectories only. Media has to go into the MEDIA subdirectory to be seen/read played.
Now, on my plain XP system, the M240 it shows up as a disk drive with different layout. There is no MEDIA directory, so putting files into the mass storage device letter will lockup the unit.
I haven't tried Media Player 10 solution, but if you have one of these, do NOT put files in it unless you see the MEDIA subdirectory.
You probably put files into the Mass Storage view (on my computer) rather than in the MEDIA subdirectory of the Portable Media Device view (called 'Sansa M240') -- I use Windows XP Media Edition and have no problems, but my plain old XP doesn't see the device correctly.
You should load Windows Media Player 10 to have it seen as a portable media device with DATA and MEDIA directories. All MP3 files belong ONLY in the MEDIA directory.
This is taken from another post, but might work for you as well:
1. Take the battery out of the Sansa player.
2. While the battery is out, plug the Sansa m200 player into another USB port, preferably a rear one or a self powered USB hub, on the computer.
4. If the screen reads ?USB Connected? when the Sansa player is plugged in with no battery, unplug the Sansa player.
5. Hold the "Menu Button" (Power Button) for 45 seconds.
6. Connect it to the computer again (still without the battery).
7. If the screen once again reads ?USB Connected,? disconnect the player and insert a new battery which has never been previously used.
8. Try powering on the player.
If the above procedures (power cycle) didn't work, please repeat the process again but now hold the power button for 2 minutes and wait for at least 5 minutes before plugging in new set of batteries.