Question about Gaggia Syncrony Espresso Machine

1 Answer

Shots are small, and water leaks from bottom of unit

After a couple of years of use, my machine is giving smaller shots, and a fair bit of of water leaks out of the bottom when I make a cup of coffee. The problem is particularly bad after I've used the steam wand--then, nothing comes out into the coffee cup at all, and tons of water leaks out the bottom. The only solution is to wait a long time (presumably this problem is heat-related, so machine needs to cool down).

Posted by on

  • plupini Mar 21, 2009

    After two years of use, my machine leaks a fair bit of of water leaks out of the bottom when I make a cup of
    coffee. The problem is particularly bad after I've used the steam
    wand--then, nothing comes out into the coffee cup at all, and tons of
    water leaks out the bottom. The only solution is to wait a long time
    (presumably this problem is heat-related, so machine needs to cool



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert that has over 500 points.

  • Gaggia Expert
  • 223 Answers

You machine has an internal leak and this is why you shots were getting smaller and smaller. The more time goes by the more it leaks, hense, the reason for smaller shots.

You should have someone look at your machine.

Saeco Service Center for New York

Posted on Nov 23, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

I'm getting too much water for a shot making it more like a shot and a half. How do I reduce the volume of water?

That could either be an increase in water pressure or the shot timer needs to be reset to a lower value.

Dec 11, 2014 | Franke Saphira Espresso & Coffee Maker

1 Answer

KitchenAid Pro Line espresso machine leaking water onto counter after repeated shots

I keep hearing how this machine makes great crema but I'm about ready to toss my machine in the dump. It seems like the water comes out way too fast no matter how I work the grinds or tamp it. Can someone contact me about what might be wrong?

Dec 26, 2012 | KitchenAid PRO LINE KPES100PM Espresso...

1 Answer

Water in the bottom of the fridge this unit is 15 years old

the seals or door gaskets leaking will cause fuzzy ice to grow in freezer and water to collect in frige and run alot

Dec 27, 2009 | Westinghouse WWS833ES Super Capacity Top...

2 Answers

Why would there be internal leaking into the tray

Never use vinegar to clean your machine. It is possible that the orings are worn out on the brew unit.

Nov 30, 2009 | Starbucks Saeco Italia Digital Barista...

2 Answers

Ascaso Dream water leak & bad shots

Sounds like you have a leak in the system. If your handy, you can remove the top. Remove everything. Water tank included. Unplug the machine. Now turn the machine upside down on a towel. There are 2 screws behind the brew head. Remove them, then lift the machine off the top and set it right side up. Now you can see the inside of the machine where the boiler is. Do not touch anything inside the machine. Replace everything and plug the machine in. Now turn the machine on and try to make a shot the same way. This should show you where your trouble is. Once you see where the trouble is, unplug the machine. Contact, or They can help.

Jul 29, 2009 | Ascaso Dream Espresso Machine

1 Answer

Leaking water from a whirlpool AWM - 293 front loader

I too have this model machine. The leak in my case traced to the fill up hose that attaches to the drum. The seal at this point seems to be a weak point and requires either a replacement that will only last another couple of years or you could try what I did.

I removed the rubber hose from the drum. Dried and cleaned it thoroughly. placed a fair bit of sealant (silcone) on both parts and reassembled and let sit for a couple of days till it cured. This will need to be redone in about 3 years (that is my average- have owned it for 10years).

Jul 26, 2009 | Whirlpool Washing Machines

1 Answer

Not brewing shots, just spewing water out the top!!!

Yup, it sounds like you have a leak !  When the spoon is locked in place, the coffee is preventing (blocking) the water from flowing freely, and it simply finds an easier path, through a hole or loose fitting above the spoon... Depending upon your skill level, you may want to have a look inside the machine and you should be able to see where the leak is.  If it's a hole in a pipe/tube, the pipe/tube will probably need to be replaced (maybe it can be repaired...), and if it's a loose fitting, you can try to tighten it.  It might have come loose due to the vibrations from the pump. Another possibility is that you have a lot of scale built up in the system.  If you've never descaled your machine, you should do so regularly using coffee machine descaler or "CLR" available at hardware stores.  If you've ownded your machine for a while and never descaled it before, run the descaler 4 or 5 times to give it a good cleaning and then do so according to the instructions (I do mine every couple of months but I don't use my machine every day).  If you use unfiltered tap water, the scale will build up more quickly, specially if your local water is "hard".  Consider using filtered water to reduce the buildup of scale.

May 04, 2009 | Starbucks Barista Utopia

1 Answer

Olympus e10 problem. Even with new batteries, could only take a couple of shots before the low battery icon came up & camera shut down. Would work fine using mains supply. Fixed by buying new battery...

You didn't say what type of batteries you are using. Best are CR-V3 lithium which should give 500 shots. 2300 mAh Ni-MH rechargeable batteries should give 200 shots. Worst are alkalines which Olympus do not recommend.
Have you checked the contacts in the bottom of the battery chamber for cleanliness?

Aug 14, 2008 | Olympus Cameras

Not finding what you are looking for?
Gaggia Syncrony Espresso Machine Logo

467 people viewed this question

Ask a Question

Usually answered in minutes!

Top Gaggia Coffee Makers & Espresso Machines Experts


Level 3 Expert

78010 Answers

Shehu Pro
Shehu Pro

Level 3 Expert

1284 Answers

Oloyede Monsuru

Level 3 Expert

1417 Answers

Are you a Gaggia Coffee Maker and Espresso Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides