Question about Gaggia Syncrony Espresso Machine

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Shots are small, and water leaks from bottom of unit

After a couple of years of use, my machine is giving smaller shots, and a fair bit of of water leaks out of the bottom when I make a cup of coffee. The problem is particularly bad after I've used the steam wand--then, nothing comes out into the coffee cup at all, and tons of water leaks out the bottom. The only solution is to wait a long time (presumably this problem is heat-related, so machine needs to cool down).

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Re: Shots are small, and water leaks from bottom of unit

You machine has an internal leak and this is why you shots were getting smaller and smaller. The more time goes by the more it leaks, hense, the reason for smaller shots.

You should have someone look at your machine.

Saeco Service Center for New York

Posted on Nov 23, 2007

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Try this from another post. It should help.

The steam wand began to seriously leak but a call to Starbucks Customer Service line and I was talked through how to adjust it so that the leaking stopped. It requires taking off the top/back panel of the machine (6 philips screws) then using a small allen key (1.5 mm I believe) to loosen and adjust a plastic oblong donut-shaped thing (a "cam" actually) on the shaft of the steam knob... no more drips.
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