Question about Bose Lifestyle 20 System

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Bose cd cartridge will not eject makes noise even when the power off. I have to unplugg it in order for the sound to go away. Thank you, Tamar

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Re: bose


I just fixed mine tonight. Follow lytebrite's solution for removing the caddy.


Posted on Nov 12, 2008

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Bose 321 II dvd drawer won't open, fixes here & elsewhere not working. I put in a recorded dvd. It tried to read it, & never gave me the not supported msg as I started trying to eject it...

Hi Donna,

Please do be frustated.

Your lovely Bose has problem with its mechanism that cause load / unload totally out of order. If you hear some noise while you turn on the bose or when you hit some buttons, it is telling us the motor still work. Now we need to check the broken gears ( or other mechanism linkage).
If you able assemble this Bose, go ahead to find and fix it mehanism ( you may need some parts replacement.

Note : Be carefully with its laser lens while power on ( avoid direct contact to your eyes).

Best luck,


Sep 26, 2011 | Bose 3 2 1 GS Series II DVD Home...

3 Answers

I can not eject a disc from the disc player. I've heard this is a common problem. Thanks. Curt Pasawicz

Hi curt730,

You're right, this is a known issue for years with Bose Lifestyle. You may try these steps to resolve the issue:

Note: You will need a flashlight and a small screwdriver.

1. First, disconnect the base unit from the system.

2. Turn the base unit upside down and find the access hole embossed with "Manual magazine release" on the CD player side.

3. Then, using the flashlight, look inside the base unit at those access holes and find the fine spring and locate where it fastens to the sheet metal of the CD player.

4. The moment you find the spring you should see that it connects to the CD player chassis at the forward end and a piece of sheet metal that is on top (actually underneath when the base unit is right-wide up) of the CD player chassis at the rear end. This is the manual release mechanism.

5. Finally using the small screwdriver, push the release mechanism rearward to release the CD magazine from the player. The magazine should pop out.

If the magazine is not released, then the CD that is still in the player has not been slid back fully into the magazine. In this case you'll need to plug the base unit back into power and hope that the CD is retracted, allowing you to push the release mechanism rearward. If not then you'll have to open the base unit to access the CD player.

Hope this helps.

Thank you for using FixYa.

Jun 08, 2011 | Bose Lifestyle 28 System

1 Answer

It won't eject and makes a noise when I press the eject button

Sounds like the disc is stuck.
Look for a pinhole around the CD-Tray area, and straighten out a paperclip, and shove it straight back into the hole.
This should release the tray lock and eject the disc enough that you can remove it.
Once you have the disc out, try the eject button and see if it returns to normal operation (you may need to unplug and plug back in the unit)

Feb 27, 2011 | Bose 3 2 1 GS Series II DVD Home...

1 Answer

Bose Lifestyle sound system shows "Failed 801"

your hard drive is about to fail or has failed.
If you can still play music from stored area and If you want to keep your songs thats stored on system, turn off at power point and take to bose auth repairer, they should be able to transfer songs across to new hard drive.
I have same problem, this is a common problem with bose.... not good for how much they are. Hard drive is left of cd tray, on its side.
hope this helps :)

Mar 29, 2009 | Bose Lifestyle 38 DVD Home Entertainment...

1 Answer


Hello any cable or satelite tv show is now more comonly in high definition sound and video! and the techs are wrong because their are plenty of movies on tv including news channels that broadcast in surround sound ,but in order to get that surround sound you must either have a connection from the tv,s audio out or you can also out put the sound from the cable or satelite box out to your bose system as as the scritching sound where does it only happen when in surround mode or stereo mode ? if you play a dvd or cd does it still make noise? and can you be more specific on your terminology SCRITCHING not really shure what you mean by that word! thank you glenn mayer

Mar 06, 2009 | Bose Lifestyle 38 System - white Theater...

4 Answers

Cd magazine stuck in unit. you can hear the motor

There should be a tiny pinhole on the drawer. Put the end of a paper clip into the hole and push lightly. This will release the cd drawer.

Jan 12, 2009 | Bose Lifestyle 25 System

1 Answer

Dvd tray won't eject...system says it is "opening" or "closing" but no action.

check other postings of this same problem...wish I could merge this with the other.

Fix is basically to unplug the unit and let power down for 1 minute. I even pressed power button to make sure it powered all the way down. This resets the unit. Then after plugging in but before turning back on Press the Eject button. My disc ejected right away, but the other solution says it will eject after you turn it on. Hope this helps.

Sep 19, 2008 | Bose 3 2 1 GSX System

2 Answers

Cd changer

Could be some dirt on mechanism. Try to open cover, remove disc and clean it. Unplug it from power first, of course!

Oct 03, 2007 | Bose Lifestyle 25 System

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