Question about Lavazza Espresso Point Capsule Machine

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Where can I download the Lavazza Pointe Capsule Machine Manual? My machine won't turn on at all. Also, can you give me a recommendation as to who in the Denver, Colorado, area might service such machines? Thanks! Beth

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  • broybal Jul 23, 2009

    the first item on the troubleshooting you provided suggest that you have to PRIME the machine if it has not been used for awhile. It suggests that you read the instructions "below", but there is nothing below - how do I PRIME the machine?

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Hi!

I really couldn't find a user manual for your machine but I was able to find a troubleshooting page.

http://www.sovrana.com/eptroubl.htm#q6

Sovrana store is an authorized delaer and repair center for Lavazza products, you may want to contact them for repair:

http://sovranastore.com/lavespoin.html

Hope this helps!

Posted on Jul 23, 2009

  • Niqui Itliong
    Niqui Itliong Jul 23, 2009

    Hi!



    here's the instruction from the site:



    To prime the pump, make sure your machine is warm and ready (all lights are on). Place a large cup or bowl under the steam wand and push the "Hot Water" button (the one with the image of a faucet) to start a stream of hot water through the wand. Be careful, as water will be very hot and spray out at high pressure. Let it run for about 10-15 seconds to get rid of any air inside the circuit, and then press the "Stop" (Red) button. The problem should now be solved.

    This may not work on your end since the machine is not turning on. You may also contact your local dealer for further diagnosis and repair.

  • Niqui Itliong
    Niqui Itliong Jul 23, 2009

    here's their contact info to inquire on authorized repair center near your area:







    LOCAL STORES
    (U.S. AND CANADA)

    For the location of your nearest store selling Lavazza coffees, please contact:

  • LAVAZZA PREMIUM COFFEES CORP.
  • New York, NY

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Posted on Jan 02, 2017

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