Question about Custom Phones Plantronics CS55H Wireless Headset

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I need a manual for the CS55 wireless office headset

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Here is the link for Plantronics CS55 User Guide : Plantronics CS55 User Guide (PDF File , 4 MB)

Enjoy yourself!

Posted on Jul 27, 2009

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Plantronics CS55 Headset


Office was wired that way i have one tried several ways to use it without the lifter did't work had to buy a lifter the next problem is the phone not all will work Cisco uniden will work good

Jun 18, 2014 | Plantronics CS55 Wireless Headset

1 Answer

I was given a CS55 Plantronics head set. Looking for directions to set it up


If you click on the following page:

Plantronics CS55 Wireless Headset

Towards the bottom of the page, click on the tab labeled ADDITIONAL INFORMATION. Within that section, you will see PLANTRONICS CS50/CS55 INTERACTIVE USERS GUIDE to click on. This will help you visually see how to setup and start using your CS55.

Good Luck from Headsets Direct!

Jun 15, 2011 | Plantronics CS55 Wireless Headset

1 Answer

We have numerouse CS55 headsets that keep cutting out when speaking on the phone. Choppy sound, missing parts of words etc. Intermittent, will be good for 5 -10 minutes, then bad again.


The first thing to try is resetting the CS55. We hear this a lot and once reset, it usually takes care of the problem. It's equal to a ctrl+alt+del on a computer. Click on the following for detailed instructions and photos:

How to Reset your Plantronics CS55 Wireless Headset

Good Luck from Headsets Direct!

Apr 13, 2011 | Plantronics CS55 Wireless Headset

1 Answer

Plantronics CS55. When using the wireless headset


Echo is usually caused by the transmit (speak) level on the unit being set too high.

1. First, try lowering the volume of the telephone. If you still hear an echo, adjust the volume of the headset itself.

2. The master transmit controls of the headset are the ABCD switch settings on the bottom of the base. A is the lowest and D is the highest setting.

3. You can fine tune this setting with the plus (+) and minus (-) buttons on the back of the charging base.

4. If this doesn't fix the echo, try moving the configuration dial on the left side of the charging base. The recommended setting for most phones is 1.

Jul 10, 2009 | Plantronics CS55/HL10 Wireless Office...

1 Answer

I am getting feedback and an echo in my Plantronic CS55 wireless


Had similar issue.

This how I fixed it
1) set bottom mic to A
2) set dial on the side of CS55 to "Setting 1" most typical
3) set sound lever on the back to "1"
4) played with mic control on the back until quality became sufficient

Jun 26, 2009 | Plantronics CS55/HL10 Wireless Office...

2 Answers

All of a sudden my CS 55 with plantronics stopped working. It shows that its on but the headpiece isnt charing and also doesnt work. Any ideas why?


If the Plantronics CS55 wireless headset shows that it is on, you have to make sure of the following things.

a. the green LED on the base turns on when you turn the call switch on from the headset.
b. the small green LED on the side of the headset is blinking.
c. the telephone headset is lifted from the cradle.
d. if the headset is not charging and the Amber light on the base does not blink when you place wireless headset on it; trying placing the headset more firmly.
e. If the headset is not charging and the Amber light on the base does not blink even after placing the wireless headset firmly on the charging cradle, you may need to change the battery.

Alternately you can try resetting the Plantronics CS55 wireless headset.

Reset Plantronics CS50, CS60 or CS55 Wireless Headset

If you have problems with the sound or connection of your Plantronics CS50, CS60 or CS55 wireless phone headset, you may want to try to hard reset it using the following steps:

Note: Ensure the IntelliStand switch (on the right side of the charging base) is in the - position and NOT the = position.

1. Press both the call control button and the listening volume/mute button for 5 seconds. When the indicator light blinks release both buttons.

2. Press the call control button again. The talk indicator light will again blink to indicate the headset is back to normal.

3. Disconnect the AC charger from the AC charging jack for 5 seconds.

4. Reconnect the AC charger.

Now give the Plantronics headset a try.

Jan 10, 2009 | Plantronics CS55/HL10 Wireless Office...

1 Answer

Phone doesn't ring in earpiece


Only if you have an HL-10 lifter installed... you will then be able to hear three short beeps in your ear to indicate the phone is ringing.

Jul 31, 2008 | Plantronics CS55 Wireless Headset

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