36 Other Users Have The Same Problem - Continued
Comment by Guest, posted on Mar 11, 2009
how to reset this player
i put i the hol wire in 20 sec. but nothing hapend
the player turn off
Comment by mehakpreet_2, posted on Feb 23, 2009
my creative zen b plus has frozen.It is dead. I connected it to the pc,to the charger.Still it does not work.I tried the power and reset thing but that also does not work.What should i do??
Comment by mehakpreet_2, posted on Feb 23, 2009
my creative mp3 is dead!! it does not switch on. I tried all the methods written above. what should i do? PLease help me!!
Comment by DADALNJ, posted on Feb 18, 2009
Same thing for me The reset worked didnt even know it had a reset until I looked Thanks so much.
Comment by Guest, posted on Feb 12, 2009
when I connect my Zen to the pc it turns on and let me upload/but wen I take it off the pc it doesn't have a charge; it turns completely off..When I attempt to charge the Zen in the wall charger it doesn't charge at all/or turn on. what can I do? help!!
Comment by earlinebrwn, posted on Feb 09, 2009
wont charge with usb fairly, new mp3 player is dead!
Comment by Guest, posted on Jan 28, 2009
MY Zen V I have the same problem.. My computer does shows it connected to my computer, and The blue lights turn on, But it flashs, But the only I can't see the screen turn on.. Its looks like its dead but the blus lights come on and off. I was even to do more misic into it when its connect to my computer,
Comment by DanierA, posted on Jan 11, 2009
My creative zen will turn on if I hook it up to the USB or the wall, but when I turn it off, it won't cut on again unless I hook it up again.
It says the battery is fully charged, so what could the problem be?
It's frustrating.
I've tried the reset+power thing.
What else can I do?
Comment by rlfletcher8, posted on Jan 08, 2009
Won't turn on, Connected to computer, tried the reset, dont even know if it's charging.
Comment by Guest, posted on Jan 08, 2009
i tryed every thing nothing works i charged it i connected it to the computer and pressed the rest butten WHAT DO I DO?
Comment by Guest, posted on Jan 05, 2009
it wont turn on!
Comment by anushah911, posted on Dec 18, 2008
my creative zen won't turn on. i plugged it on the computer and no lights appear?
Comment by Guest, posted on Dec 16, 2008
My zen will charge up fully then after 10 minutes of use, the battery is completely drained! I have yet to figure out what's happening.
Comment by thyshee9, posted on Nov 03, 2008
my creative zen wont turn on no matter what
i even press the reset buttom and put try to charge it.
it still want come on
Comment by lover123, posted on Oct 01, 2008
mine wont turn on no matter what i do
Comment by Guest, posted on Sep 19, 2008
my zenw ont turn on either. even when its plugged into the computer.
Comment by Guest, posted on Aug 20, 2008
my player is stuck on the CREATIVE ... words when it appers in the beginning .... and it only says this when attached to a computer. if its not attached, the player just doesnt work. if any1 knows how to solve this plz reply.
i have tried to use the reset button.. but its not working
Comment by Technophob54, posted on Jul 20, 2008
My creative Zen M 30 would not do anything after leaving it plugged in for 24 hours. I hit the reset while holding the power button on and it all came back. It is fully charged and it is working. Thanks to all who have problem solved on this website.
Technophopic
Comment by Guest, posted on Jul 15, 2008
Zen will not turn on. This is the 2nd 4gb model I have purchased this year. The 1st works perfectly but I passed it on to my son. This (new) model is dead, or so it seems.
Comment by DMW731, posted on Jul 11, 2008
ZEN was on playing song from playlist...decided to switch to FM to hear a baseball game. Hit stop button and then went to use the back button and joystick to get to Menu. The unit froze, featuring a drop of water in a pond picture. Couldn't get it to do anything. Plugged into wall charger as well as trickle charger to see if I could at least shut it off, nothing. Left it on the wall charger over night, woke to a black screen but still no ability to turn it on. Plugged into computer, it stated the unit was not plugged in even though it was. Unit not responding to any on/off commands...now what?
Comment by Guest, posted on Jul 08, 2008
my zen v wont turnn on even when i turn on computer and my reset does not work.
Comment by imissmyZenV, posted on May 30, 2008
Mine is totally dead. The lights don't turn on, the screen is black, the reset button doesn't work. I hope it's not gone for life!
I'm going to try a few things and see if it works. Here, maybe you might want to try these things. I've got all of these from various websites.
(1) press the reset button (hole right below the on/off) with a pin.
(2) Make sure it's not on lock.
(3) Leave out UNPLUGGED for a few hours. Somebody said this worked.
(4) charge it for a good amount of time (like a whole 24 hours) --it's what I'm going to do. The only problem with this is...is that I don't know if it's getting the power supply because it says it's not connected! Ack!
(5) call them! at
http://www.creative.com/support there's a few ways you can get help (I don't want to do this just yet)
(6) hold the on-button down, while pressing reset, while having it charged in.
(7) or do the same thing uncharged
these are just various solutions I found.
Comment by Guest, posted on Apr 03, 2008
lambo is right mine is fixed
Comment by tdhodge40, posted on Jan 07, 2008
wont turn on at all, isnt recognized when i plug it in, and is getting hot to the touch when i try to plug it in.
Comment by Guest, posted on Jan 06, 2008
when plugged in the computer recognizes the zen, but the unit won't charge. Reset button does not work
Comment by Guest, posted on Dec 21, 2007
In the middle of setting up this gift for our daughter, the player just died. The computer wouldn't even recognize it. We followed the hint below by Lambo and it worked. Connect player to PC, hold ON switch while pressing reset button for a few seconds. Thanks Lambo!!
Comment by Guest, posted on Dec 20, 2007
my creative zen v plus wont turn on what should i do
Comment by Guest, posted on Dec 03, 2007
Had same problem , looked totally dead thought it was "fried" , same day as trying to set-up the player for my daughter, was ready to return to store
and tried the suugestion below by o-lambo (reset while connected to pc) . It worked and now the PC actually now recognizes the player , it didn't before.
THANKS for your help. Would rate this solution a FIX ya but do not want to to register to yet another board
Comment by Guest, posted on Nov 29, 2007
Zen V Plus wont turn on
Comment by Guest, posted on Nov 27, 2007
MY zen has done this before twice, lucky me, after about 2 days of being off, i managed to turn it on again. I don't know what the problem is, but mine is doing it again.
Comment by efduran510, posted on Nov 24, 2007
So my Creative V Zen won't turn on at all, even when i plug it into the
computer. And the reset button doesn't work either. Any help?