Question about Panasonic KX-TG4500 Phone

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Phone calls come in on line 2 rather than line 1 and, therefore, the calls will not roll over. Can I reassign the lines the call comes in on? The phone company swears nothing is wrong with the wiring.

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Do you have two seperate lines to the house, both going to the same box? If so, locate your phone box(usually a small plastic box on the outside of the home) open it up, then openthe second panel inside the box. you should see two sets of wires coming in. on newer boxes they have phone jacks inside with short plugs to them. reverse these and that should change your lines. these are the output jacks. if you have seperate boxes for each line you'll have to change the input lines to the other boxes. if they are close together and you have enough slack it's not hard. if they are far apart, then it gets in to running wire to them. take a look and see if it is the easy way. hope this helps

Posted on Jul 23, 2009

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I am making the assumption that only line 1 has caller-ID. Both of my suggestions require services on the phone lines themselves, and not thru the phone system.
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