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Have you set up the connection between the bluetooth and the keyboard? You have to tell the computer to look for a new bluetooth device and while the computer says looking for it, turn the keyboard on and keep it close to the computer, range is very limited during discovery, also know thew password to enter when the computer finds it and asks for it. Hope this helps
If there is no light on the Bluetooth keyboard it means there is a problem with it.
If the Bluetooth keyboard is not responding try to do the following:
1. Change batteries 2. Go to control panel 3. Click Bluetooth Icon 4. Delete the Bluetooth Keyboard 5. Click on Add new wireless device 6. Press the pairing device on the keyboard 7. Bluetooth keyboard will be detected 8. Follow the onscreen instructions
Hope this helps, Tried it several times and it works perfectly
This isn't a fun solution - the best thing I've come across is to hit both reset buttons (on the computer, and on the keyboard) until both are flashing - pull up your bluetooth
settings (from control panel (I've got mine shortcutted into my task
bar)), then disconnect the keyboard, and search for a new item - after
the computer finds a new keyboard, connect using a new pairing code.
While this might not be the best solution, it works for me, and I don't know of a better one, or quicker!
(That is the the Num Lock indicator, nothing to worry about.) If it is not working it is likely because USB keyboards can time some time to be recognized by windows, let the computer boot up with the keyboard connected and let sit for up to ten minutes.
Sometimes if other hardware is detected at the same time which requires drivers to be installed, windows will never proceed to installing your keyboard, however you cannot install the other drivers until you have a working keyboard. To solve this, you will need to use an older style PS/2 keyboard to get everything installed and working as they do not need to be detected.
Go to Control Panel and click on Sound.
Next click Bluetooth Devices.
Click Add button, lower left corner of the Bluetooth
Devices window. Insure batteries are installed.
Press the Connect Button on the Keyboard
(Usually located on the under side of your keyboard) this allows Windows to see
the keyboard so you can pair the keyboard to the computer.
On the computer choose My Device Is Set Up and Ready To
The keyboard should appear in the Add Bluetooth Device
Select your Keyboard and click Next.
When prompted, select Choose a Passkey For Me and
Windows will generate and display a Passkey. Type the Passkey specified on the Bluetooth
(do not use the keyboards keypad when typing the passkey)
No charters will appear on the monitor when typed, but if
you make a mistake, you can backspace. You must enter the Passkey within 30 seconds.
If you don’t enter the Passkey within 30 seconds, click Back
and click Nextagain.
Once the Passkey is entered, the Keyboard should be
connected to the computer. Finish and follow any on screen instructiond.
Hope this helps.Bud
Locate the Bluetooth icon in the lower-right corner of the computer screen, and compare the status to Table 1.
(The Bluetooth icon may be hidden, click the Show hidden icons arrow to show any hidden icons.)
Enabled - The Bluetooth adapter is ready to pair with another Bluetooth device.
Connected - The Bluetooth adapter is already connected to a Bluetooth device (if the desired device is not the one its connected to, it will have to be re-paired).
Disabled - The wireless switch is off. For information on how to turn the wireless switch on refer to the Online User's Guide.
When no icon shows the Bluetooth driver needs to be installed, refer to Dell Knowledge Base Article: "How to Download and Install the Latest Dell Wireless Bluetooth Driver"
Table 1: Bluetooth status
Verify the following conditions have been met:
Batteries are Installed in the Mouse and Keyboard.
The Bluetooth adapter, USB Bluetooth adapter or 13/19-in-1 Media Card Reader is installed in or attached to the computer.
The Bluetooth device you are going to pair is within 30 ft. (10 meters) of the computer.
Right-click the Bluetooth icon in the system tray.
Click Add a Bluetooth Device.
Turn on the Bluetooth mouse and press the Bluetooth connect button on the bottom of the mouse. The Bluetooth LED on top of the mouse should start blinking. If the LED does not blink, press the Bluetooth connection button again and hold it down for 2-3 seconds until the Bluetooth LED starts blinking.
Click Next to start searching.
Click the icon for the mouse to highlight it and then click Next.
The connection is set up automatically. Once the connection to the mouse has been created, the wizard closes and returns to the Bluetooth Settings window. The new connection is now listed there. The link symbol under the mouse indicates it is connected.
SetPoint will now launch and ask to check for updates, click OK. If an update is available click to download it.
After the update has been applied, click OK.
Turn on the Bluetooth keyboard and press the Bluetooth connect button on the bottom of the keyboard. The Bluetooth LED on top of the keyboard should start blinking. If the LED does not blink, press the Bluetooth connection button again and hold it down for 2-3 seconds until the Bluetooth LED starts blinking.
Click the box next to My device is set up and ready to be found and then click Next to start searching.
Click the icon for the keyboard you want to connect to in order to highlight it and then click Next.
When the keyboard is connected, the Confirm Keyboard Connection screen appears. A passkey that has been generated for the keyboard is shown. Type in the passkey as it is shown on the screen.
The keyboard can only store one passkey. The passkey is unique to each computer. If you try to connect the keyboard to more than one computer, the passkey is changed each time you create a connection.
The connection is set up automatically. Once the connection to the keyboard has been created, the wizard closes and returns to the Bluetooth Settings window. The new connection is now listed there. The link symbol under the keyboard indicates it is connected. You are now be able to use the devices.