Question about Corel WordPerfect Office 12 Standard Edition for PC

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Recently installed Corel WordPerfect Office X3 on a replacement computer running Vista Home Premium. At first we were unable to save any files, now it has progressed to the point where we can no longer even open a file. Any suggestions?

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  • vknepp Jul 23, 2009

    I downloaded all service packs and installed immediately after I installed the software, before I discovered this problem. I also did an extensive search of the Corel knowledge base with no luck. That is why I turned to this forum.

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Make sure you have Read and Write access to the folder.
Try saving to a different folder.
Try saving to an external disk or USB stick.
Reinstall WP.
Get a different operating system. Vista was woeful. Win7 is a cleaned up version and still not much good. The last good Microsoft OS was XP and they junked that, unfortunately. But if you can find a computer running it, use that.

Posted on Jan 18, 2015

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Go to the corel support site and Windows and look for software updates that deal with this issue, most likely there are patches to correct this, use Corel support 1st.

Posted on Jul 23, 2009

  • yadayada
    yadayada Jul 23, 2009

    SORRY U MENTIONED NONE OF THIS INFO IN YOUR POST, BUT I WOULD CONTACT MICROSOFT ON THIS ISSUE.

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What version of Windows are you using (e.g. XP, Vista or Win7)

Make sure you have the latest service pack installed:

http://www.corel.com/servlet/Satellite/ca/en/Content/1153321224268?pid=1208292570684

One issue is that the JPEG filter is not compatible with the images you are using, that is why the ones that you save in PhotoShop work, because it re-creates the images using a different JPEG filter.

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Bill

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