Question about Aroma ARC-838TC 20-Cup Rice Cooker

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Need a steam vent for an Aroma ARC-838TC 8-Cup Rice Cooker

The steam vent is a round-shaped plastic part which fits into the lid of the cooker. I accidently damaged this in my garbage disposal. I don't want to buy a new cooker, but manufacturer does not have this part in stock.

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I just called their customer service (used the number on their website) for the same problem, and they are sending a replacement out in a week!! Awesome customer service!!

Posted on Aug 07, 2009

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Posted on Jan 02, 2017

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1 Answer

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All you need is a power converter. Go to amazon and put in the search bar 220 volt power converter.

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Hi,
Here is a tip that I wrote about rice cookers and the amount of rice and water needed...

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http://www.fixya.com/support/r5396567-much_rice_water_go_in_cooker

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http://www.fixya.com/support/r5396567-much_rice_water_go_in_cooker

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May 17, 2010 | Aroma ARC-930 20-Cup Rice Cooker

1 Answer

When I cook rice, a lot of water comes out of the vent cap. I think there is a piece missing from vent cap. do you have a diagram of vent cap components?


Vent is just a little hole. That should be all there is besides a handle.
1 cup rice for every 1 1/2 cup water works beautifuly!

Mar 23, 2010 | Aroma ARC-838TC 20-Cup Rice Cooker

1 Answer

Problems with Aroma ARC-930 20-Cup Rice


You can order parts at www.aromaco.com, if the part is not available online you may contact their customer service department at 1-800-276-6286 Monday-Friday 8:30am-4:30 PST.
I broke mine, so I had to order a replacement. I couldn't fine the part online, but they do have it if you call them.

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Lost rice measuring cup


http://www.retrevo.com/support/Aroma-ARC-838TC-manual/id/21195bh127/t/2/
You can download the manual. The standard rice measuring cup is 180ml (one cup in the US is approximately 240ml).

Nov 26, 2008 | Aroma ARC-838TC 20-Cup Rice Cooker

1 Answer

Steam Vent Mess


I had the same problem. I threw my aroma 838 TC in the trash. Now I don't have the problem.

Sep 19, 2008 | Aroma ARC-838TC 20-Cup Rice Cooker

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