Question about HP OfficeJet k60 All-In-One InkJet Printer

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Printer reads paper jam with no paper actually being jammed

My printer just did this about 15 minutes says there is a paper jam but there is no paper jammed in it...i took the back cover off to see inside and i still don't see a jam.

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Message reads:-Paper is jammed in the product. Turn off the product, open the scanner unit, and remove the paper. See documentation.' I have checked for any paper jammed, but finds none. I have even u

Did you try unplugging the power cord and waiting a couple of minutes, then plug back in and see if the printer resets itself. Also try checking all the paths that the paper travels through the machine for any scraps of paper that may have torn off during the jam up. Sometimes a very small scrap will prevent printers from resetting themselves. Also disconnect the printer from the computer before unplugging so the printer doesn't receive any signal from the computer. It may not mean anything.

Dec 28, 2011 | Epson WorkForce 600 All-In-One InkJet...

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Dell 922 saying there is a paper jam

First try this. Turn off the printer, remove all the cartridges, drum, open all the doors and remove all the trays. Now verify that there's no actual paper jam by exploring through the inside of the printer. You can use a blower to blow any dust or pieces of paper, etc.. from the printer. Now use the manual feed and put in thicker paper several times (push in and pull out). Again reinstall and reconnect every components and boot the printer. If the actual printer's paper sensor isn't broken or stuck or twisted, this will definitely clear the paper jam message on the printer.

If the problem persists, please download this small text file and follow the instructions (click here). Open the link, click "Download Now" button, wait for 20 seconds and again click "Download File Now" link and read the instructions and follow step by step.

Good luck.

Thanks for using FixYa.

Jul 16, 2010 | Dell 922 All-In-One InkJet Printer

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Printer stops hafway the print, giving paper jam. once paper is removed it still gives 'paper jam' , once turned off ad on is disappers but next print is still jammed halfway

Yes, bad exit sensor. Go to YouTube and watch this video: 5fJHykzkfww

You can get the part on eBay for about $10 and it's a fairly simple 15 minute fix.

Apr 11, 2010 | Samsung CLP 315 Laser Printer

1 Answer

Printer shows clear jam but no jam present. How can I clear this problem?

Turn off the printer. After 15 seconds restart. If it still reads paper jam, then there might still be a little fragment in there that the sensor can see.

Dec 31, 2009 | Dell 922 All-In-One InkJet Printer

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Paper jam occurred so i fixed the printer and says ready to print but when i try to print page again paper jam occured

unplug the printer,then manually remove all part of paper, then with a clean spong clean the gear feeding area. wait for 15 minutes plug back.

Oct 14, 2009 | HP DeskJet F380 All-In-One Printer

4 Answers

Paper jam, need help urgently!

First check the Paper feed roller they maybe slick from paper dust, you need to clean them, then turn of the printer and remove the ink cartridges, turn macine over and check the under side of the machine for any sign of paper, remove any seen, then turn back over reinsert cartridges , turn machine on. paper dust sometimes covers the paper read sensor , causing a paper jam, and slick feed roller also contribute to frequent and pervasive paper jams.

Jul 12, 2009 | Brother MFC 240C All-In-One InkJet Printer

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My printer won't print because it says that there is a paper jam, but there is no paper left jammed in the printer. I don't know how to solve this considering there is no actual paper jammed in the...


it seem there was still left paper in yur printer
please open again the cover and look very carefully for the paper
even how small it is it will still cause a paper jam.

after that turn off your printer and try to open it again.

any changes happen let me know.


Mar 30, 2009 | Dell 948 All-In-One InkJet Printer

2 Answers

My lexmark t520 wont print it says paper jam but there isn't one?

Hi Melissa:
I think that you problem is feed rollers. If you take the paper tray out and look inside you will see two white rubber paper feed rollers. If you feel them and they are smooth,then they need to be replaced. They should feel ruff.

Jan 09, 2009 | Lexmark T520 Laser Printer

2 Answers

Xante cl30 color laser printer paper jam

Remove the fuser and examine it closely (Note: the fuser gets extremely hot. Wait until it has cooled completely before touching it!) Paper or a paper fragment might be balled up inside it.

Even just re-seating the fuser might clear the sensor that is reporting this jam.

If the printer continues to stall with this error code, even though there is no jam, it could have a faulty sensor. This would have to be repaired with a service call...

Mar 06, 2008 | Xante CL30 HSE Laser Printer

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