Question about GE JEM25 Microwave Oven

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Microwave running but not cooking food

Seems a little louder than normal and slight electrical smell. It is 9 years old.

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6 Suggested Answers

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Posted on Jan 02, 2017

  • 111 Answers

SOURCE: GE Spacemaker XL1800(JVM1850CF001) - Loud Humming noise

You either have a bad magnetron tube (5 or 10 year parts warranty item through GE Factory Service 1-800-432-2737 or www.geappliances.com) or a shorted high voltage rectifier. I think the light being out is a secondary problem.

Posted on Dec 20, 2008

  • 686 Answers

SOURCE: my GE spacemaker microwave doesn't heat up foods.

IT COULD BE A NUMBER OF THINGS RANGING FROM DIODES TO CAPACITORS TO YOUR MAGNATRON OR THERMOSTAST OR TRANSFORMERS. IT'S DIFFICULT TO DIAGNOSE WITHOUT SEEING THIS MICROWAVE. YOU MAY BE BETTER OFF GETTING YOURSELF A DIFFERENT ONE.

Posted on Apr 12, 2009

ginko
  • 19396 Answers

SOURCE: GE Spacemaker Microwave not heating

If it is working but not heating, then test the high voltagecapacitor,the rectifier diode.or the magnetron. If all this are fine,test the control board.If turntable is not running check also the doorswitch.

The diodeandcapacitors can be tested. The capacitor must be allowed discharge beforetesting, or you risk to get electrocuted, evenif power is off.Capacitorscan get discharged by shorting their two contacts.
Before replacing the magnetron test also the control board.
Replace the magnetron if the checks and all of the high voltage component tests are good, but the unit still does not heat.



All locations, and description of this parts can be located using the diagram here: Counter top.

Parts must be tested to find out what is wrong.

Remember that microwaves are potentially dangerous devices if not repaired properly, the job must be done by a competent person.
A microwave energy leakage test must always be performed when the oven is serviced for any reason.

Regarding parts, contact the seller here to purchase parts.

You can also order from MicrowaveSvc , they also provide parts.

Posted on Apr 27, 2009

localwonder
  • 6784 Answers

SOURCE: turns on but not heating food sounds a bit louder

Hi, this is common in most microwaves. this abnormal noise is coming from a faulty Magnetron. this device is responsible for the heating process and, it is damaged and not heating at all at this point.Simply replace the Magnetron and, this unit will start to heat once more.

Posted on Jun 01, 2009

  • 2 Answers

SOURCE: Have Spacemaker Microwave--JVM1630WB 004.

I had the same thing happen to my 20 year old Frigidare microwave (it was 8 years old at the time). Same POP!, same failure. Though I'm handy with electrical, I don't mess around with the innards of a microwave. There are lethal doses of electricity stored in some capacitors even when the device is unplugged. I took mine to an appliance repair shop that works on microwaves. In my case, a high-end capacitor had blown. The repair cost me $80.00. $5.00 for the part, $75.00 for the labor. My microwave is still working 12 years later.

My solution is not pleasant. If you call a tech out to your house, his charge for labor and parts will probably be more than the cost of a new microwave. Taking it to a repair shop is cheaper, but you would want an estimate first which in itself will not be free of charge.

New microwaves have come down in price over the years. Countertop models for as little as $100.00. Over the range models starting at about $250.00.

Whatever you decide, this is going to cost you some money. Your microwave is dead. Good luck and hope I've helped a bit.

Posted on Jan 02, 2011

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From the description you have provided, the magnetron has shorted. This a job for a professional because there is lethal voltages present that will kill.

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Have Spacemaker Microwave--JVM1630WB 004. started cooking ,heard a POP!! , and it did not cook the food. smelled like burnt wires or capacitor. No fire. fuse did not blow. Any suggestions ?


I had the same thing happen to my 20 year old Frigidare microwave (it was 8 years old at the time). Same POP!, same failure. Though I'm handy with electrical, I don't mess around with the innards of a microwave. There are lethal doses of electricity stored in some capacitors even when the device is unplugged. I took mine to an appliance repair shop that works on microwaves. In my case, a high-end capacitor had blown. The repair cost me $80.00. $5.00 for the part, $75.00 for the labor. My microwave is still working 12 years later.

My solution is not pleasant. If you call a tech out to your house, his charge for labor and parts will probably be more than the cost of a new microwave. Taking it to a repair shop is cheaper, but you would want an estimate first which in itself will not be free of charge.

New microwaves have come down in price over the years. Countertop models for as little as $100.00. Over the range models starting at about $250.00.

Whatever you decide, this is going to cost you some money. Your microwave is dead. Good luck and hope I've helped a bit.

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one of three things shorted could cause this: H.V. diode,capacitor,or the magnetron tube, take screw driver and short terminals on capacitor before touching anything inside the case, then chk resistance on capacitor should show infinite after needle settles, diode should show hi resistance one way and a lower resistance in the other direction(use the RX100 scale not the RX1) on both parts diode should not show very low resistance or it could be leaking,mag is a different story,it can be chk'd but in a different way

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Turns on but not heating food sounds a bit louder


Hi, this is common in most microwaves. this abnormal noise is coming from a faulty Magnetron. this device is responsible for the heating process and, it is damaged and not heating at all at this point.Simply replace the Magnetron and, this unit will start to heat once more.

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Won't cook but everything works like it should


Good idea to run at half power. Good thinking. That can sometimes reveal an overheating magnetron.

Does it seem to buzz or hum louder than normal?

If so, you may have a shorted high voltage diode or a bad magnetron. If not, I only suspect the magnetron.

If it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We have critical safety & disassembly info (including a how-to video) at our site, linked here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

Whirlpool customer service is here.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

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