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My TSSTCORP CD/DVDW TS-L632D AC00 is not reading DVDs from 20th Century FOX. It tries, but does not recognize a dvd is present. At first I thought the discs were damaged, but then I tried popping the disc into a regular dvd player not associated to my computer and it played fine. Do I need a codex? Is there a fix for this? I like the portability of my laptop, and I own the dvd, why can't I play the thing?

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If its a dell laptop log onto the dell support page type in your service tag number (usually on the bottom of the laptop and download their recommended updates. that should short the issue

Posted on Jul 23, 2009

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Here is a link to some good troubleshooting steps to take to try and get your DVD working again.

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

It has steps for both XP & Vista. For the majority of the time these steps will resolve the issue for you.

Posted on Jul 23, 2009

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