Question about HP Deskjet 5940 Photo InkJet Printer

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My HP Deskjet 5940 refuses to turn on!

I have had the printer for at least a year and apart from the usual paper jams now and again, it has worked fine.

Then this evening I find that it refuses to turn on. I check the cables going into the printer and then make sure that the mains is connected- all these are fine but the printer still does not work.

I wonder if anyone would be able to offer a quick solution. I have emailed HP but know that they can take quite a long time to respond.

Also does anyone know if HP have on-line technical chat support and where to access this? I have done this with Dell and it was very useful but know that the sites tend to try to hide it away as it is free and saves you having to waste around £1 a minute on the phone.

All help gratefully received!

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Re: My HP Deskjet 5940 refuses to turn on!

No quick fix but I do have a link to online chat.
& please vote...

Posted on Feb 25, 2008

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Thanks for using FixYa.

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Did you or one of your users have a paper jam recently and force the jam out of the printer? Because we've had a few 5650's do this after a jam. About 66% of the time this fixed it...

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