At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
I have a HP 2410 printer and the message on screen says Remove and check print cartridges. I also have all mode lights flashing. I have replaced the print cartridges but to no avail. Message on computor screen reads Print cartridge error, John
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
There may be debris that is blocking the communication between the cartridge and the printer. Remove the cartridge and unplug the printer from the power supply. Take a little bit of rubbing alcohol on a cotton swab and wipe off the contacts on the cartridge as well as the contacts inside of the printer. Allow both to dry for a few minutes before plugging the printer back in and re-installing the cartridge. This should clear up any miscommunication between the two.
If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
Remove both cartridges, lower the latches, and close the printer access door.
Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
Turn the printer back on by pressing the On button.
When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
If neither of the steps above fixed the problem, either the cartridge or the printer is faulty.5. Replace Cartridge.Please rate my response!!!Thanks,SF
I removed the black ink cartridge that was REFILLED at a popular retail outfit and replaced it with a remanufactured one I bought on the web. As soon as I closed the lid, the flashing stopped and it has been working GREAT ever since. Many postings had already recommended the changing to a "new cartridge" to remedy this flashing lights and "pen failure."
Is the new black cartridge that you fitted made by HP?
If it is not I would try with a new HP cartridge, I would also try replacing the colour cartridge.
I don't think so. Printers usually won't print unless it can detect both cartridges. It doesn't matter whether the colour one is empty or full, as long as it can detect it you can usually still use black.
maybe it suffered loss connection between the printer and the printhead just try to clean it..with alcohol..or maybe you print cartridge has in it's low ink state..
What you could try do is to remove both cartridges, close cartridges cover
Unplug printer for awhile, at least 30 minutes
Plug in printer and wait until printer stop
Reinstall both cartridges
This is to let the printer reset and do a new installation of ink cartridges
×