Hi welem.....Is the bin arm in the down position??If not,the icemaker thinks its full and won't make or cycle any more ice.Other than that you may have a clogged or bad water solanoid valve.Located where the water enters the unit.
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Notwithstanding the ABSENCE of MAKE+MODEL...
(REFRIGERATER or ICEMAKER)...
Nothing came through with your "question"... ERGO
Most, generally & typically should be in front of everything that looks or sounds like a FACT.
Every ICE MAKER (I've ever worked on)has an on/off control...
Find it... turn it off, on, off & on several times (cycle the switch
(like lower the FILL wire ... or operate the on/off switch)).
ICE-MAKER heads are a relatively simple device with motor driven electro-mechanical sequencers that time water fill (adjustable), cube "done-ness" ((firmness by adjustable temperature)... and then "operate the fill valve... fill the tray...
Rotate the tray and eject the cubes.. refill with water...
If you can see or feel ice in your TRAY your...
you have NO ISSUE with your WATER VALVE...
To test this... use an ordinary water bottle and Put some water in your ICE TRAY...
Check back in an hour ...if your cubes have been NOT deposited into your ice bin... your ice-maker is turned off, has a open fuse or is defective & needs repair.
If it has ejected your cubes but you have not been refilled your WATER VALVE is defective... replace it.
Whirlpool Ice Makers are about the hardest working part on your refrigerator and their average life is about five years. You can fill the tray with tap water if the ice slots are already empty and let the water freeze. If after the water freezes and the ice drops to ice bin then the water control valve.
Click Here=> 4389177 Water Inlet Valve will need replaced. You mentioned the water is filling the tray OK then my focus would be on the ice maker.
Most times it is less expensive to just replace the ice maker module. Here is a helpful video that helps explain everything about the Whirlpool Ice Maker below. If you find this solution helpful please rate my solution, Thanks Sea Breeze
1.Bad water valve located in the back bottom of refrigerator.
2. Frozen fill tube going into back of ice maker. (common problem)
3. Ice maker not cycling. Pour water into ice maker cavity until near filled.
Wait a few hours and see if it dumps.
4.In rare cases, the switch in the ice maker body fails. Ice maker will cycle but not tell water valve to refill.
Probably the valve that feeds water to the ice maker leaks and this water freezes up at the filling tube to the ice maker and the water doesn't go through, but if the filling tube is not frozen and the ice maker doesn't call for water the problem is in the ice maker inside board ,if so you should replace the ice maker.
there is a micro switch in the ice maker motor module that shuts power off to the ice-maker water valve when the ice maker is full but i rarely see them go bad this is the easy way to deal with it pull the unit out unplug both the valves and turn the water on a sec if its running in the ice maker with the valves are unplugged then replace the valves if its not replace the ice-maker motor module
The ice maker itself sounds like its not calling for water, you would need to replace ice maker, not field servicable. did you switch the solenoid? or the wire(s) leading to solenoid??? by switch the wire(s) when you depress for water the ice tray will fill with water. reason i say that is possible that the solenoid is energized, perhaps the valve post its sitting on is no good