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Trying to install a logitech rj45 network adapter (ethernet card). I have xp. BUT (a) the computer does not list it under network adapters (i already have one which i think is integrated on the motherboard but whenever i plugged in the computer shut down, hence installing a separate pci card is a workaround) so i cannot install the driver from the disk; should be plug-and-play but seems not to be and (b) now my computer will not boot, shuts down after 10 secs. Hey-llp pls!

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  • justin_roake Jul 23, 2009

    Thanks for this. I have disabled the existing Network Adapter via the device manager, and it shows with a red cross through it. however the pci card does not also show. The reason i am doing this is that the exiswting ethernet adapter may be faulty, as when i insert the cable the pc simply promptly switches off.
    i cannot install drivers, as the pc does not see the card. also the setup.exe file does not appear on the driver cd (perhaps because the pc cannot see the card???)

  • justin_roake Jul 23, 2009

    Also, it is a new hard drive, with a brand new install of xp on it, no other programs. therefore a hardware problem.

  • justin_roake Jul 23, 2009

    Thanks for this, but it IS a brand-new network card.

  • justin_roake Jul 24, 2009

    Thanks for your help. But i have fixed the problem in a low-tech way - i simply took the new card out and installed in another pci slot. and when i booted up xp automatically installed it, and it works! both cards now show under network adapters, one with the cross through it to show it is disabled. thanks to all for your assistance.

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  • 615 Answers

Dear sir,

Welcome to once again Fixya support

According your problem it seems to be your try to install faulty Network card. So better is check with new good card.another possibility is some time pci slots fail to recognise a hardware, so try it with another pci slots of mother board.According to you onboard network card is dead, means motherboard fails to work when connect to a network,after successfull installation of network card also the possibility of motheboard not allow you to work with new network card ,same situation may arise,i am also managed same problems in several customer place while working as an computer hardware engineer.So try with new network card it may solve your problem


good luck

Posted on Jul 23, 2009

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Why did you decide not to use the on-board network card?
Did you disable the on-board network card in the BIOS before installing the Logitech network card? The computer may not like two network cards installed.
Did you get the Logitech network driver and did it install properly, if not what was the error message?

To get to computer working again, press F8 as you bootup and then select Last Known Good Configuration, if this doesn't work then bootup again, press F8 and select Safe Mode.
Then go to Restore and select a Restore Point date prior to when the problems occured and before you installed the network driver.

If the on-board network works, I would suggest that you use this instead on installing the Logitech network card.

Posted on Jul 23, 2009

  • Chris Hingee
    Chris Hingee Jul 24, 2009

    When you get a red X through the network LAN connection when it was previously working, it may not mean the LAN card is faulty. The problem could be that the network card did not get an IP address from the router. To fix this problem, right click on the on the LAN connection and click Repair (this can also be done via the Control Panel - Network Connections), the network card will then get a new IP address from the router.

    If this doesn't work power down the router for 1 min. and power it up again, wait till all the LEDs are on before you boot up the computer.

    If this doesn't work, test the network by opening a DOS Window (Start - Run and type cmd and press Enter) then type

    ipconfig, if you get zeros IPs in the Ethernet adapter then you either have a faulty network cable or a faulty router.

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  • 338 Answers

Hey , trying to set up an internet connection?

you may need:
- a blank cd-r or usb-stick for data-storage/transport
- support software for the mother board and it's on-board devices for win-xp
- win-xp service pack 3 CD ( download cd-version at microsoft's hp, burn it at someone else's computer
- a the driver's for the ethernet card(logitech homepage)
then try this:
activate the on-board ethernet adaptor in the bios, get support software from the mainboards manufacturers homepage suitable for win-xp
(hope your motherboard isn't too old)
install the software(might include also maniboard and pci-device drivers, just for internal handling)
and try checking for hardware changes in win-xp (hope you got win xp - professional)

if that does not work:

deactivate onboard-ethernetcard

put in the pci-device
bott up, install the proper drivers, gotcha

Posted on Jul 23, 2009

  • Andrej.cet Jul 23, 2009

    hey , trying to set up an internet connection?

    you may need:
    - a blank cd-r or usb-stick for data-storage/transport
    - support software for the mother board and it's on-board devices for win-xp
    - win-xp service pack 3 CD ( download cd-version at microsoft's hp, burn it at someone else's computer
    - a the driver's for the ethernet card(logitech homepage)
    then try this:
    activate the on-board ethernet adaptor in the bios, get support software from the mainboards manufacturers homepage suitable for win-xp
    (hope your motherboard isn't too old)
    install the software(might include also maniboard and pci-device drivers, just for internal handling)
    and try checking for hardware changes in win-xp (hope you got win xp - professional)

    if that does not work:

    deactivate onboard-ethernetcard

    put in the pci-device
    bott up, install the proper drivers, gotcha

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