Question about Maytag Neptune MDE5500AY Electric Dryer

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Neptune dryer When pulling out a load of dry clothes a washer was sitting on top of the lint trap. The next time I dried clothes it made a thumping noise. What's the problem??!!Thanks!

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Re: Neptune dryer

Sounds like one of your tumbler veins inside the drum is loose. there should be two or three screws holding them in

Posted on Nov 22, 2007

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Dryer taking to long to dry

1. One of the simplest problems to remedy could simply be that you are putting too many items inside the machine during the drying cycle. Avoid overloading your dryer, as this might cause your dryer to work extra hard to dry your clothing, extending the length of the dry cycle.
Wrong Heat Setting
2. A common issue with clothes dryers could be the wrong heat setting. Most home dryers feature several settings, from low heat settings to high heat and permanent press. Be sure the setting you choose is right for your needs. Another setting to check is the load size of your dryer. If you are drying a large amount of clothes, be sure the setting for large loads on high heat is selected. Choosing the wrong heat setting or load size can cause your clothes and linens to take longer to dry.
Lint Trap
3. One of the simplest fixes for drying issues might just be that your lint trap is clogged. Each time you use your dryer, lint will form in the trap. If the lint trap and vents are full, this could block air going into your dryer and slow down if not completely stop the drying process. After you use your dryer, remove this lint trap and empty it fully. Even if the lint trap is full, your other dryer vents might be clogged as well.
Clogged Vents
4. If your clothes are in the dryer for a long amount of time, but still not drying, the reason for this could be a clogged vent. A sign that your vent is clogged is if your clothes are warm or hot to the touch after sitting in the dryer, but still damp. To unclog your dryer vent, you may need professional assistance. This is especially necessary if your dryer vent leading out of the house is particularly long.
Heat Source
5. If the dryer is not getting enough heat to dry your clothes,something could be wrong with the heating system. After the drying cycle, touch your clothes to see if they are warm. If not, this means that the heating mechanism is malfunctioning. It will need to be repaired or replaced by a professional.

Feb 28, 2011 | GE Profile Harmony DPGT750GC Gas Dryer


Dryer Taking too Long to Dry Your Clothes?

A very common issue we deal with on FixYa is clothes dryers that are taking too long to dry clothes. Here's a few tips on keeping your drying time to the minimum.
1. Check and empty your lint trap before each load. If air flow is restricted, your dryer will need longer to get the job done. A clean lint trap will allow for maximum intake air to the dryer blower.
2. Check the exhaust ductwork for lint buildup. If the 4" ductwork that carries your warm, moist, lint-laden air to the exterior of your home is blocked with years of lint and moisture, chances are pretty good your dryer is taking longer than it should to get your clothes dry.
  • Disconnect the dryer power cord (and gas line if a gas unit), slide the dryer forward far enough to access the 4" ductwork clamp at the back of the dryer. Disconnect the ductwork at the dryer and separate to inspect both in the dryer exhaust duct and the ductwork as well.
  • Remove all built up lint. You may need to access under the floor, or in the crawlspace, or basement to get at all the areas that lint may be built up. Remember that when there's an elbow (turn) chances are pretty good there's lint in there, so take the time to separate the ductwork where needed to give it a thorough cleanout.
  • Long straight sections of ductwork can be easily cleaned by purchasing a "webster" style pole brush.
  • Clean the exhaust duct of the dryer but be careful not to damage anything inside your dryer
  • Reconnect and turn the dryer on air fluff to blow the rest out.
3. Remove lint build up from inside the machine
  • Turn power off again
  • Remove the front cover of your dryer
  • Remove the front drum support/air duct from the front of the dryer
  • Carefully vacuum the lint out of the dryer with soft brush attachment on your vac. Be careful not to damage any ignitor or electrical items.
  • Clean the inside of the lint trap duct of sediment/ buildup
4. Make sure your washing machine is spinning the water out of your loads correctly. This one is pretty obvious, but it bears mentioning.
If your clothes feel wetter than normal, it's definitely going to take longer to dry. Be sure to wash "like" items. A medium/large load of towels is better than a towel and 5 cotton shirts ( that towel will throw the load off balance and your machine won't spin as fast to get the water out).
5. Medium-sized loads dry faster than mega-large-cram-it-in loads.
The idea of getting all you can into a dryer (or washer) to save time and money will end up costing you both time and money. I've seen this played out many times in my laundromats: You will find that a medium, loosely packed load will dry faster and with less wrinkles and less ironing needed.

Using these guidelines will help keep your drying times to a minimum and also allow your machine to work for many years to come.

on Dec 03, 2009 | Dryers

1 Answer

Dryer is not heating up to dry the clothes

Hi there,
Well if your dryer tumbles, but there is no heat then you may please check out the following -
1. First of all you can check out for proper air flow - Check the vent for proper air flow by placing your hand over the exterior vent while the dryer is running. You should feel a strong flow of air. If not then check the lint trap. It is located either on top of the dryer or possibly just inside the door. Remove any lint that has built up in the lint trap. Cleaning the lint trap should be done regularly, even as often as after every load. Do not operate the dryer without a lint trap in place.
2. Secondly you can check out the Ignitor - gas dryer blows air through a burner assembly to heat the air. The burner assembly consists essentially of a gas valve, ignitor and a flame sensor. If any part of the burner assembly malfunctions, the result will be low or no heat and slow drying of the clothes.
Post comments for further help or information.....

Good Luck!!

Thanks for using FixYa!!

Sep 10, 2010 | Maytag Neptune MDG5500AW Gas Dryer

2 Answers

Front load MDE2400AZW takes forever to dry stuff. A regular load takes 1 1/2 hrs to dry,but the heat is on, and it seems to work.

Make sure the lint trap in the door is clean. It has a plastic cover that opens. Disconnect the venting at the rear and run a load, if it works you have a restriction in the hose after the dryer or in the wall past the hose.

Dec 01, 2009 | Maytag MDE2400AYW Neptune Electric Dryer

1 Answer

Maytag dryer not drying clothes properly

Have you tried cleaning off the sensor? Many of the newer dryers have a sensor that, when dirty, can no longer determine the moisture level of the clothes. Some manufacturers recommend using a light vinegar solution. Check your owners manual for location and recommended cleanier. Also, make sure your exhaust hose is clear of obstructions and that you vacuum out your lint trap area. HTH.

Aug 17, 2009 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer

Dryer not dring clothes completely

need to check your vent duct. if clogged it won't let the air flow through the dryer needed to dry your clothes.

Jun 24, 2009 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer

Dryer doesnt dry clothes

I suspect you have a blocked air vent. A blocked vent will definitely extend your drying time. You may even find yourself having to run a load twice to get it fully dried. One way to confirm this is to disconnect the vent hose from the back of your dryer and dry one load with the machine venting directly into your laundry room. If that load dries quickly then you know the problem is a blocked vent. Most vents get blocked by lint near their exit to the outside. There's usually a screen at this location to prevent small animals from crawling into your house. Often this screen gets clogged with lint. Most vents are designed to allow removal and cleaning of this screen from the outside.

Jun 06, 2009 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer

Slow to dry cloths

Remove the vent from the back of the dryer and see what the temps are. The cycling (or operating) thermostat is on the blower housing and opens more than 100* lower than the 266 you are reading. That, combined with the long dry times indicates an airflow issue. Check your lint screen....fabric sheet and lint can combine to coat and restrict air flow through it. Also check down in the blower housing with the lint screen removed. You'll see lint build up by looking down the slot with a flashlight. If it's restricted, so is the blower wheel and the blower housing. Also make sure the flap, or lovers at the vent hood outside are opening fully. Remove any accumilation of lint from there.

The high limit control is just that........If you cycling thermostat has failed, or does not open because there is no airflow, the limit control opens as a safety. On a normally operating dryer, the high limit control will never open.

The neptune dryer is designed to move more air than a regular dryer due to the higher capacity load it get's from the neptune washer. That is the case with most front load laundry pairs.

May 06, 2009 | Maytag Neptune MDG5500AW Gas Dryer

1 Answer

Maytag Neptune Dryer is taking over an hour to dry a load

Check the exhaust vent out back of dryer to see if exhaust pipe going outside is crimped or blocked. Let me know if air flow is better if pipe is pulled off back of dryer. Thanks, Sea Breeze

Mar 19, 2009 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer

My Whirlpool Clean Touch electric dryer is not drying clothes very well. It is not getting real hot, and it takes two cycles to get most things dry. Towels and jeans take part of a third to dry. I clean...


Apr 16, 2008 | Dryers

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