Question about Cameras
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Please perform the bellow mentioned troubleshooting steps:
#1: Cold Reset The reason it tells you to REMOVE AND REATTACH BATTERY is not that the battery is bad, but that removing all sources of energy (battery and power cord) causes a COLD RESET. When you use the unit's on/off switch, parts of the camera are still receiving power and so you do not get the benefits of a COLD RESET. Just like your car; turning the ignition off will still power the clock and radio. You have to completely remove all power. If you are lucky, the camera will reset itself and start working again.
#2: Awareness of Humidity It seems older units would issue the same SAFEGUARD MODE error message for more than one problem. For example, older units do not tell you that they are shutting down for an hour because they detected high condensation, or moisture. So you play with the camera, remove the battery, reattach it, remove the tape, reinsert it, stand on your head, pray to your god, go to the bathroom, and voila! The camera is working again. It was nothing you did, just that the humidity went down enough for the unit to start working again. So consider high humidity as a possible source of the problem. If it is a rainy day, or you are near the sea, you might never get it to work that day in that location.
#3: Head Cleaning If you have never used a head-cleaning tape on your camcorder, you might give that a try. Mine has come back to life a few times by doing just that. Just don't do it too many times in a row because you can permanently damage the head. Read the instructions. So we have covered a few reasons why these errors come and go as if by magic. They are intermittent and recurring. The camera will appear to work at times, and the next minute it shuts down
If your product is within the twelve month manufacturer's warranty, please return it to your retailer who will arrange a repair under the terms and conditions of the warranty.
If your product is outside warranty, please write to:
JVC Consumer Support
JVC UK Ltd
14 Priestley Way
Please enclose a copy of your purchase receipt and warranty certificate. Please note that proof of purchase is required. Please do not send your camera directly to JVC. You should send only your purchase receipt and warranty certificate with a covering letter. JVC will contact you to advise how the repair will be carried out.
Good Luck and God Bless
Posted on Jul 23, 2009
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Posted on Jan 02, 2017
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