Question about HP LaserJet 2840 All-In-One Printer

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Scanner 5 Error Printer in shop but unable to get new parts

My printer and HP2840 Color Laser Jet has been in a shop since February 2009. I've been told by HP and this shop that only a new Scanner Assembly will solve the problem. But now we can't get a Scanner Assembly. I had just loaded this printer with over $500. worth of toner and I want my printer back. It is ludicrous that I can't get the part to fix this printer. If I can't get a part and my printer back I will never buy another HP product as long as I live. I'm pretty disgusted by this.

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You are right you do need a scanner assy as they do go bad. I am sure they are available however, as the 2840 is a popular model. Try Google, partsnow.com and other parts stores. Finding a tech to do the repair will be your next challenge, but it is not a tough job.

Posted on Oct 08, 2009

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The solutions for this are posted elsewhere on this site, look for "Scanner Error 5". Basically, it's one of several things that can be cleaned or adjusted without having to replace the entire scanner head. If it does need parts they should return the printer to you until the parts are available. This error does not prevent you from printing. Even though the printer shows the error message and tells you to cycle the power, you don't need to. It will still print with this error. Find a repair shop with someone who knows what they are doing, or get a #10 Torx screw driver and fix it yourself.

Read the other thread. Could be dirty mirrors, dirty or crooked film sensor strip, or bad light bulb, all of which can be easily repaired.

Posted on Jul 25, 2009

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Posted on Jan 02, 2017

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1 Answer

5120 code error


Any of these error codes (51.20 51.21 51.22 51.23) points to a failure with one of the laser scanner assemblies on the HP Color LaserJet 4610 an 4650 series. To solve these error codes, replace the corresponding laser scanner. Sometimes when the laser scanner fails you will also hear loud noises (often higher-pitched noises like screeching sounds); the noises can be another sign that the laser scanner needs replacing.
laserscanner4600_small.jpg

51.XY
PRINTER ERROR
For help press
alternates with
51.XY
PRINTER ERROR
A printer error has occurred.
X Description
1 beam detect error
2 laser error
Y Description
0 no color / black
1 Press to continue.
2 Turn the printer off and then on.
3 Reseat the connectors between the
laser/scanner and DC controller PCA
(J1009 - J1012).
4 Replace the defective laser/scanner
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1 Answer

How to solve the hp laser jet 52 scanner error


there are three usual faults that cause this
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Dec 17, 2013 | HP LaserJet 3055 All-In-One Printer

1 Answer

Hp error 51.21


Here's what your error means : A loss of beam-detect occurred. X description: 1 = Beam-detect error 2 = Laser error


1. Press GO. The page containing the error will automatically be reprinted. 2. Turn the printer off and then on. 3. Reseat cables to the laser/ scanner and engine controller. 4. Replace the laser/scanner. 5. Replace the DC controller.

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Scaner error 52 in my laser jet printer printer model :-hp laser jet 3052 all in one printer


52 Scanner Error
The all-in-one has experienced an internal hardware error.

1. Turn off the power by using the power switch, and then wait at least 30 seconds.
2. If a surge protector is being used, remove it. Plug the all-in-one directly into the wall socket.
3. Check the FFC connection between the formatter and the scanner.
NOTE Do not bend or fold the FFCs during the removal or reinstallation process.
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1 Answer

HP Color LaserJet 2605dn_2605dtn error code 51.22


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1 Answer

HP Laser Jet 3055 printer-52 scanner error?


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Try www.partsurfer.hp.com
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Jan 15, 2010 | Office Equipment & Supplies

2 Answers

HP Color laser jet 4700n 49.3048 service error


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1 Answer

Scanner error


You will have to replace the scanner assembly.

HP Part # C9124-60103

This replacement shoult take 20 minutes.

Jan 01, 2009 | HP LaserJet 3330 All-In-One Printer

4 Answers

52 scanner error


HP LASER PRINTER ERROR CODE 52 – INCORRECT SCANNER SPEED ERROR


HP LASER PRINTERS 2, 2D, 3, 3D

1. Defective cable laser scanner to dc controller. 

2. Defective laser scanner assembly. 

HP LASER PRINTERS 2P, 2P+, 3P 

1. Bad scanner motor. 

2. bad dc controller. 

HP LASER PRINTERS 3SI, 4SI, 4V

1. Faulty cable assembly. 

2. Scanner motor problem.

3. Defective laser scanner assembly.

4. Defective dc controller. 

HP LASER PRINTERS 4, 4+, 5 

1. Faulty laser scanner cable. 

2. Defective laser scanner assembly.

HP LASER PRINTERS 4L, 4P, 5P, 5L, 5SI 

1. Temporary error. Scanner startup failure.

2. Improperly fitted scanning assembly.

3. Scanner cable problem.

4. Defective laser scanner assembly.

5. Defective dc controller board.

HP LASER PRINTERS 1200, 2200, 3100 FAX, 3200 FAX, 4100

1. Temporary error. scanner rotation error.

2. Replace contact image sensor. 

4. Replace laser scanner. 

5. Replace cables to laser scanner and engine board
HP LASER PRINTERS  1100, 2100, 4000, 4050, 8000
1. Scanner start up error
2. Replace scanner cable to the D.C. controller and back to scanner. Or replace scanner cable from engine board to scanner ***'y.
3. Replace scanner ***'y.
4. Replace the engine board.
5. Replace the D.C. controller only on the 8000.
HP LASER PRINTER 2300 ERROR 52.X
1. A temporary scanner start up error.
2. This can also be the shutter tab on the print cartridge. Replace the toner cartridge.
3. Replace the scanner ***'y.
4. Replace the engine board.
HP LASER PRINTERS 4200, 4300 ERROR 52.XX
1. Printer scanner speed error has occurred.
2. Replace laser scanner ***'y
3. Replace the D.C. controller ***'y
HP COLOR LASER PRINTER 4600, 5500 ERROR 52.XK, 52.XC, 52.XM, 52.XY
1. Error code K - No Black Color.
2. Error code C - No Cyan Color
3. Error code M - No Magenta color
4. Error code Y - No Yellow color
5. Replace laser scanner ***'y
6. Replace the D.C. controller ***'y
HP LASER PRINTERS 5000, 5100
1. Printer scanner speed error has occurred.
2. Replace laser scanner ***'y
3. Replace the D.C. controller ***'y
4. Replace cable ***'y from scanner to D.C. controller.
HP LASER PRINTERS 8100, 8150
1.Laser scanner error/start up/rotation error
2.Replace laser scanner ***'y.
3.Replace D.C. controller board.
4.Replace cable ***'y from scanner to D.C. controller

HP LASER PRINTER 4500, 4550

1. Temporary error. Laser scanner error/start up/rotation error

2. Replace laser scanner. 
3. Replace D.C. controller ***'y
HP COLOR LASER PRINTERS 4600, 5500
1.Laser scanner error/start up/rotation error.
2.Take the toners out and reseat them, or replace them
3. Replace laser scanner ***'y
4. Replace D.C controller board.

HP LASER PRINTER 8500, 8550

1. Temporary error. Laser scanner error/start up/rotation error

2. Replace laser scanner motor.
3. Replace D.C. controller ***'y

HP LASER PRINTER 9000 

1. Temporary laser scanner error/start up/rotation error

2. Replace laser scanner.
3. Replace upper cable guide assembly.
4. Replace DC controller. 

Oct 22, 2008 | HP LaserJet 2840 All-In-One Printer

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