Question about Canon DR-3080CII Path-Through Flatbed Scanner

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Why does the scanner hesitate when feeding the paper through the scanner and gives a scanned double image at the top of the page?

The scanner hesitates when feeding paper through the scanner and the image scanned has a double image Laserfiche: 1 page at the top of the page.

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  • 32 Answers

Is there a gear grinding noise associated with this? If so, call your local dealer for service. If not:Clean all the rollers you can reach with a cloth dampened with alcohol. Check for any obstructions in the paper path like torn paper, heavy toner buildup on guide plates or the edges of the scanning glass, or any paper guides obviously loose or out of place.

Posted on Apr 07, 2009

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Canon DR9050c: Is double-feeding very frequently despite new rollers (consumables). Only three years old. Problem is new. Has been working well up to this point.


Double feeding is very unlikely with a New set of rollers, as they are clean; however if the fine dust from papers stick to it, it can cause slip. The pickup and the feed rollers push the paper towards the scanning module, while the retard roller initially (in the bottom) pushes it outside. Incase there is a second sheet, it will be pushed out and only one page will enter the scan module.
Slip can take place if the paper is very smooth or has find dust on it. Stapled papers are held together at the point it was stapled, even after the stapler pin has been removed. Ensure all pages are not sticking to each other.

S. Mohan, India

Aug 22, 2013 | Canon DR9050C

1 Answer

Documate error 8


Hello.


I am a Support Engineer with Xerox Scanners.

E8 is a Paper Jam error that could be caused by:
- paper crumpling during scan.
- paper is multi-feeding all at once instead of feeding separate.
- scanner continuously tries to feed after paper has fed through.


if the paper is crumpling during the scan, make sure the inside of the scanner is clear of any obstructions. use the paper guides in the ADF tray to keep the paper straight when feeding in.

if the paper is multifeeding while scanning, fan out the pages before inserting them into the scanner. if problem persists, try cleaning the rollers with rubbing alcohol and a lint free cloth.

if scanner tries to continually feed after the paper feeds through, the ADF tray will need to be reseated. open the scanner and remove the ADF tray at the top. line up the 4 keys at the bottom of the tray with the 4 corresponding key slots inside the scanner. push the tray back until it clicks into place.


We also have an extensive support site and knowledgebase at
http://www.xeroxscanners.com/en/en/support/


If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.


Regards,

Xerox Scanners Support

Jan 28, 2013 | Xerox DocuMate 162 Pass-Through Scanner

2 Answers

Change orientation on canon dr-7580 scanner


Two step process, scan and save the image, then print and select landscape

Sep 13, 2012 | Canon DR-7580

1 Answer

There is a line across the page on all pages scanned through the feeder


If the line runs in the same direction the paper feeds, that being top to bottom not side to side, then there is something blocking the scanner. Most sheet feeders have a seperate glass that is used for scanning and that will result in bad scans from ADF but not if you scan directly from the glass. Clean the ADF glass with a soft cloth slightly damp with window cleaner. Look closely because even small bits of almost invisible goop like post it note glue can be enough to cause this type of image defect when scanning.

Mar 11, 2011 | Xerox Office Equipment & Supplies

1 Answer

Scanned images are scaled


the feed rollers likely have paper dust accumulation and are slipping .. you can clean them with special cleaning fluid or just water .. dont use alcohol since that can remove elastomers that give it traction ... since you have so many pages thru the machine then the rollers may be warn or hardened and need replacment ..

Nov 27, 2009 | Canon DR-2580C Path-Through Scanner

1 Answer

Scan multiple pages to email


Do you have Microsoft Office?? If you do try this:

First, gather the paper you want to scan. If your scanner has anADF, you can load a stack of pages at a time. The first time you scan,Document Imaging detects the ADF for you.For more information about the ADF and whether your scanner has one,see the documentation that came with your scanner.
You will also want to sort your paper; if you have color pages thatyou want scanned in color, sort these in a separate stack from theblack and white pages. Load your first page, or first stack of pages(with an ADF) in your scanner.
Then, start Microsoft Office Document Scanning (the scanning component of the Microsoft Office Document Imaging program.)
  • On the Windows Start menu, point to All Programs (Programs in Windows 2000), point to Microsoft Office, point to Microsoft Office Tools, and then click Microsoft Office Document Scanning.
Tip If Microsoft Office Document Imaging is already running, you can start the scanning component by clicking Scan New Document on the File menu.
Set up your scanning optionsIn the Scan New Document dialog box, do one or more of the following:
  • To view your scanned file(s) in Document Imaging after they have been scanned (recommended), select the View file after scanning check box.
  • If your scanner is equipped with an ADF, click Scanner, and then select the Use automatic document feeder check box.
  • If your scanner is equipped with an ADF and you have double-sided originals, select the Original is double sidedcheck box to scan both the front and back of multiple pages. Place thepages in the feeder so that the page fronts are scanned first.The Microsoft Office Document Scanningdialog box will appear after each scan, allowing you to turn the pagesover and scan the page backs. Document Imaging automatically collatesthe pages in the correct order after scanning is complete.
  • If you have a true duplex ADF (one that automatically scans both sides of the page), do not select the Original is double sided check box. Instead, in the Scan New Document dialog box, click Scanner, and then select the Show scanner driver dialog before scanning check box. When your scanner driver dialog box appears during scanning, select the proper duplex settings.
  • If you want to scan pages manually, select the Prompt for additional pages check box. Office Document Imaging will pause after each page is scanned, allowing you to place the next page in your scanner.
  • By default, optical character recognition (OCR) is performed onyour document during the scanning process. Although performing OCR addstime to the scanning process, it also has the following benefits:
    • When you open the scanned document in Microsoft Office DocumentImaging, you can search for recognized text in the document, copyrecognized text in the document to another document or program, andsend recognized text in the document to Microsoft Word, withoutperforming OCR manually.
    • You can have your scanned files saved with an automatic filename based on the first words on the page (this is the default.)
    To turn off OCR during the scanning process (you can perform OCRmanually in the document in Document Imaging after scanning), do thefollowing:
    1. In the Scan New Document dialog box, select the preset you want to use, such as Black and white.
    2. Click Preset options, and then click either Create new preset (and then type a name for the preset), or click Edit selected preset.
    3. On the Processing tab in the Preset Options dialog box, clear the Use OCR to recognize the text of the scanned image check box.
Select location, name, or file type for the scanned filesPart of the scanning process is to save a scanned page to a file. Bydefault, when you scan multiple pages, the pages are saved in one file.If you want to save each scanned page as a separate file, select thenaming convention for the scanned files, or change the location or fileformat of the scanned files, do any of the following:
  1. In the Scan New Document dialog box, select the preset you want to use, such as Black and white.
  2. Click Preset options, and then click either Create new preset (and then type a name for the preset), or click Edit selected preset.
  3. Do one or more of the following:
    • To save each scanned page as a separate file, select the Save each page as a separate document check box on the Page tab.
    • To change the location for the saved files, click the Change button on the Output tab, and select a location.
    • To select the way the individual files will be automatically named, click one of the File Name options on the Output tab. (If you have turned off OCR during scanning, you will be unable to use the Auto name based on first words on page option.)
    • To select the file format the scanned pages will be saved in, click the Advanced button on the General tab, and select the options you want.
  4. Click OK.
Scan your pages
  1. In the Scan New Document dialog box, make sure the preset you want to use is selected, and then click Scan. If you selected the Original is double sided check box or the Prompt for additional pages check box, the Microsoft Office Document Scanningdialog box appears periodically to let you know that the scanner hasfinished. You then have the option to continue scanning (place anotherpage in a scanner that doesn't have an ADF) or turn your page or pagesover to scan the other side. Arrange your page or pages as desired, andselect the option you want to continue scanning.
  2. When all pages, all sides have been scanned, click Done in the Microsoft Office Document Scanning dialog box.
  3. To scan additional pages, review the Get started section above, and then repeat the instructions in this section (Scan your pages.)
Organize pages in the saved file(s)Now that you've finished scanning, it's time to take a look at theresults. If your scanned pages are not open in Document Imaging, do thefollowing:
  1. On the Start menu, point to All Programs (Programs in Windows 2000), point to Microsoft Office, point to Microsoft Office Tools, and then click Microsoft Office Document Imaging to start Document Imaging.
  2. In Document Imaging, click Open on the File menu.
  3. Locate the file you want to open (by default, the scanned page(s)is saved to the My Documents folder with an auto filename based on thefirst words on the page, such as Page1of.tif) and then click Open.
  4. Repeat steps 2-3 until all of the files you need are open.
You now have an online version of your stack of paper. Here are a few tips to get you started organizing pages.
  • Rearrange pages within a document In the thumbnail pane (thumbnail pane: Presents the current scanned document as one or more small images.), select one or more pages to move. Click any selected thumbnail and drag the selection to the new location in the thumbnail pane.
  • Copy a page to a new document In the thumbnail pane, select the page you want to copy. On the Page menu, click Copy Page. Switch to the Document Imaging document into which you want to insert the copied page. In the thumbnail pane, select the page that precedes the location where you want to paste the copied page. On the Page menu, click Paste Page.
  • Delete a page In the page pane or the thumbnail pane, click the page you want to delete. On the Page menu, click Delete Page.
For more information about scanning or organizing pages, see Microsoft Office Document Imaging Help.
The papers that were once cluttering your desk have now beentransformed into electronic documents. Within these documents, you canarrange pages, move pages to different documents, delete pages, printpages, add annotations, copy text to other Office programs, or send apage to someone in email. And still have room on your desk for yourcoffee.

Jan 27, 2009 | Konica Minolta bizhub 350 All-In-One Laser...

1 Answer

CANON 2080c scanner not scanning bottom quarter inch of page


Check your scan settings. If you have chosen A4 and the paper is slightly bigger, this can happen. It is also possible when the scanner does not pick up the paper in the first attempt because it is worn out. In such an event, you may find a blank on the top of the image. Clean the rollers with a damp cloth. Dont use solvents.
S. Mohan, Chennai, India

Jan 15, 2009 | Canon DR 2080C Path-Through Scanner

1 Answer

Feeding problem


There are quite a few optical paper sensors in any scanner. If one of them is blocked by a shred of paper, the scanners 'assumes' the paper is available and starts scanning. Try to blow air and clean the scanner. Take care not to damage the sensors. S. Mohan, India

Dec 24, 2008 | Canon DR 2080C Path-Through Scanner

1 Answer

Paper feeds through straight at first then scans crooked at the end


This could be because of unclean rollers. The scanner picks paper neat, but images is crooked. This is because paper is stuck on one side and the other side is contnuing on the other, giving it the skew. There may be something sticky on the roller, possibily a left over cellophane tape. Remove it and clean with Isoporpyl alcohol. Dont use solvents.
S. Mohan, Chennai, India

Oct 15, 2008 | Canon DR-2580C Path-Through Scanner

1 Answer

Out of paper :CDT009 Load mroe paper to continue scanning


on the admin utility go to the errors tab and remove the out of paper action, return error


the disadvantage of that is you have to click on the scan icon to start scanning.

Oct 15, 2007 | Fujitsu fi-5120C

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