Question about LeapFrog Custom Learning Case
Didj screen said "needs tune up connect to computer", so i plugged in the USB cable- everything is connected correctly, the Leapster Connect was updated on my computer and said the Leapster update download was complete on the computer, but the didj screen never changed from the "DiPDND". And my child cant play b/c the screen reverts back to the "needs tuneup" comment and is locked. Help......
Well you are not alone
i think that all the parents thats bought this cute game
because i have the same problem too
its a problem with these games
and i will never buy another product that have to be tuned
there are problems with these games
i do not urge any parent to purchase a diji (STAY AWAY )
Posted on Oct 17, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
Tips for a great answer:
Oct 15, 2011 | LeapFrog Custom Learning Didj Racing -...
Follow these steps To reset the Didj to factory settings and solve your problem:
1) Launch LeapFrog Connect
2) On your computer keyboard, press "Ctrl + Shift + R"
(on a Mac "Command + Shift + R").
This should bring up a window that says "Connect the device you would like to reset"
3) Connect the Didj and turn it on
4) Follow the on screen messaging to reset the Didj
5) Eject the Didj when the reset is complete
6) Recreate the profile on the Didj and then turn it off
7) Close and then open LeapFrog Connect
8) Connect the Didj and turn it on
9) You may be prompted the Didj needs an update. Accept this update
10) Get your parents to sign into the parent account and link a footprint to the current profile.
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