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Jvc df420 shows lens cap but does not display view on lcd

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Re: jvc df420 - Video Cameras


Posted on Nov 07, 2008

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JVC camcorder no picture on screen remove lens cap and unable to record problem is down to a faulty batch of ccd image sensors (thousands that Sony supplied) and if you phone the JVC servce centre (0845 3108000) and explain the problems you are experiencing its a good chance they will repair it free depending on model (I know because I have done just that and JVC are paying for it to be collected, repaired and returned totally free of charge, and mine was purchased in 2004. What have you got to lose the price of a phone call or about £70 to £90 to have it repaired yourself
Good luck syrups6

Mar 24, 2009 | JVC GR-D23 Mini DV Digital Camcorder

2 Answers

JVC GR-X5e camcorder, lens cap message. Does not show a picture.

It shows all menus, numbers and graphics on LCD, but seems like there's no picture coming through the lens. In both modes, video and still. It seems like it can not see anything as if the lens cap was on all the time.

Could this be a problem with sensor.. CCDs? Lens? Something else?

Feb 19, 2009 | JVC GR-X5 Mini DV Digital Camcorder

1 Answer

Display is black even after removing the lens cap

See my post of before. I just knocked the camera on the floor by mistake and it miraculously started working again after years. Shows it must be mechanical and not related to software.

Jan 28, 2009 | JVC GR-D50 Mini DV Digital Camcorder

1 Answer

No view on viewfinder or screen

If the lcd screen is black even with the lens cap off,the ccd base assy. needs replacing.

May 28, 2008 | JVC GR-D20EK Camcorder

2 Answers

Lens Cap Warning & Gray Distorted Display

CCD Failure/Lens Cap Warning Error JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 30th June 2009 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

Jan 01, 2008 | JVC GR-D20EK Camcorder

1 Answer

Lens cap problem

i ma sure wht u talking about !!

Jan 01, 2008 | JVC GR-D33 MiniDV Digital Camcorder

2 Answers

Lens cap error

JVC has acknowledged a fault on their side that will cause certain models to display the "lens cap" error, and they offer free repairs, your model is also on the list. Here's a link to the JVC site : hope this helped ;]

May 03, 2006 | JVC Cybercam GR-D70 Mini DV Digital...

10 Answers

No image through view finder or lcd monitor

JVC has acknowledged a fault on their side that will cause certain models to display the "lens cap" error, and they offer free repairs, unfortunately your model isn't on the list. You still might get some consideration, since there are plenty of models from the GR-D series listed. Here's a link to the JVC site : You're not alone though, it's a very common problem also with models that are not listed by JVC. I only heard of complaints by people that JVC refused to help, but it won't hurt trying, maybe they'll give in to public pressure eventually. Good luck

Mar 13, 2006 | JVC GR-DF450 Mini DV Digital Camcorder

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