Question about HP Photosmart C4180 All-In-One InkJet Printer

1 Answer

This printer has always worked - today there is no light and my computer says the printer is offline. we've tried 3 diff plugs, all connections are good..

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Contributor
  • 296 Answers

Hi,
Your printer is not communicating with the Operating System.
Follow the following steps:-

1.First uninstall the printer. ( Make sure you have the printer driver disk )
2.Make sure the printer is OFF and disconnect the power lead to your desktop or laptop.
3.Leave the computer OFF for 2 to 3 minutes. I actually mean turn it off and disconnect your power cord to the computer. That will clear everything.
4.Plug in and on your computer and let it boot up. When its fully booted, click START / SETTINGS / PRINTERS and FAXes and click ADD A PRINTER.
5.Follow the instructions and have the appropriate driver disk or files on your computer to complete the installation.

Remember, most installations require the printer NOT be powered up or connected while you load the drivers. That is normally the last step and the driver loading will prompt you to turn on the power and make the connections.

Then you probably will have to reboot and you are done.


Thanks!
mannu_rakesh

Posted on Jul 23, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Printer offline


You did not specify if printer was formerly working, the model # of the printer, or what version of Windows you are using. All this information is needed for successful troubleshooting. However, the below is general resolution for your problem:

"Offline" means your computer cannot "see" the printer as connected and powered on.

In order of things to try:

1. Turn printer OFF. Unplug USB cord from printer (or other end from computer). Wait at least 30 seconds. Plug USB cord back in. Turn printer back on. Does it still show as "offline" under Start --> Devices & Printers?

2. Try replacing the USB cord (yes, they can and do go bad).

3. Turn printer off. Unplug USB cord.
Under Windows Start --> Printers and Devices:
RIGHT click the Konica printer icon. Select "uninstall" (or "remove device") and follow through until printer is successfully UNinstalled. If there is other Konica software installed, remove it also (via Start --> Control Panel --> Add/Remove Programs -or- Programs & Features).

4. Reboot your computer. Follow manufacturer printer installation procedure, step-by-step (consult mfr website if you do not have a printed installation manual). Do not plug in USB cord or turn on printer until instructed to do so.

If all else fails:

Ignore any manufacturer installation instructions.
Do # 3 only above.
Reboot computer.
Plug in printer and connect it to computer.
Let Windows try to automatically install it (in most cases, Windows can install the "basic" print drivers, which are smaller and sometimes more stable than the fancy drivers and excess software the manufacturer wants you to install).

If still no go, you probably have a dying or dead printer. Consult manufacturer website for help.







Mar 07, 2014 | Konica Minolta Office Equipment & Supplies

1 Answer

Hp 3847 printer lost communication with the computer


Hi, Need more information. Connecting by Wireless or USB? When installing does it find printer correctly?

Jul 13, 2017 | Office Equipment & Supplies

1 Answer

Printer says it offline


It probably changed its IP address. Try uninstalling its driver and re installing it. Some smart drivers automatically detects their printers once connected on a router.
Also check connection from device manager .....

If you need any technical help on printer then you can reach at http://www.vtechsquad.com/


Nov 28, 2012 | Office Equipment & Supplies

1 Answer

Hi, My Star TSP100 printer always goes offline after computer shutdown


Hi Valued Star Customer

It seems like the USB host may be going into "sleep mode" and not awakening. Please contact Star Support at support@star-emea.com for documentation.

Best regards

Star Technical Support

Feb 13, 2012 | Star Micronics TSP100 Thermal Printer

1 Answer

The printer driver software is installed and pluged correctly but the pc says printer is offline for dell 1500


Hello habt4god,
Try removing power from the printer. Also, unplug it from the machine. Wait about 30 seconds, then reconnect power. Once the printer is powered on, plug it back into the computer.
This should work. I've ran into this a few times with printers. Flushing the power often restores the connection.
Hope this helps!

Jul 06, 2011 | Dell P1500 Laser Printer

1 Answer

I have an HP Laserjet P2035N that worked just fine until I moved it from home to my office. When I hooked it up to my laptop, which it has been before, it said the printer was offline. I've tried...


network printer is connected to check network connection. (cable, plug, etc.), if everything is ok not a problem to the network printer port on ferl can happen and if it is installed USB port, possibly connected to a another USB port

May 25, 2011 | HP P2035N LaserJet Monochrome Printer

1 Answer

Hp 4650dn printer showing offline. Connected through airlink router. Working fine one day, offline the next. Power cycled and checked all connections, still no luck.


Hello !

You have to self diagnose the printer by your self. Please try this solutions.

1. Usually it is getting offline when the main computer that connects directly to the printer is off and you are only sharing from this computer through a router or a switch hub. Sure it will mention that the printer is offline and cannot print anything. You need that workstation to be open to be able to connect to the printer.

2. If not, check the cable connection connecting from your computer to the switch hub or router. Maybe it is just loosen for some reasons. Remove the cable to the router and plug it again. Turn off your printer and your computer and turn it on again. Try to print test page.

3. If not, try to unplug the printer cable connecting from the computer to the printer and maybe just loose up. Turn off your computer and printer, after turn it on again. Try to print test page.

4. If still not working, it not something to do with the hardware problem. I believe is it software problem, maybe you upgrade software or install software that harms your printer. Uninstall some programs from the computer that corrupted the driver files. If you upgrade the main computer, I suggest to uninstall and reinstall the printer software.

5. If not, try to replace the port (whether usb port) and maybe this is the problem. Try to turn off the unit and turn it on again.

6. If not, replace the cable connection from to the switch hub, close all the PC unit and print and try to print again.

Here is the only diagnostics solution I can give to you. Good Luck and Thank you for using Fixya.

Jan 06, 2011 | HP LaserJet 4650dn Printer

1 Answer

OFFLINE PROBLEM


disconnect USB, go to RUN and type in services.msc and then find print spool and right click, then choose restart .plug in usb

Mar 02, 2008 | HP PhotoSmart C4280 Laser Printer

3 Answers

Canon MP 600 Will Not Turn On .... grumble.


I had this same issue. Lost power in the house for just a second, but after the printer would not turn on. I think that the loss of power caused the printer to get stuck in a locked state. Tried everything I could think of including changing outlets that the printer was plugged into but nothing seemed to work. Saw a troubleshooting tip on the Canon webpage about unplugging the unit for 5 minutes and thought it was hooey, but tried it anyway. Ended up leaving the unit unplugged for probably 15 minutes and when I re-plugged it in it fired right up.

Oct 09, 2007 | Canon PIXMA MP600 all-In-One InkJet...

Not finding what you are looking for?
HP Photosmart C4180 All-In-One InkJet Printer Logo

116 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...