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Loose headphone jack on Dell Studio 15

Both headphone jacks have become loose so I usually have to hold the headphone jack to get full sound. I am still under warranty but Dell said they will not fix it for me as they consider this a wear and tear problem.

Its quite frustrating as I use this laptop for music/video production.

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Im sorry dell is so horrible . this is why i always to hp.

well to answer your question it might be possible for you to order a replacement sound board online. try ebay. also you can try wo use paper to wedge under the jack

Posted on Jul 23, 2009

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This doesn't sound like Dell support to me. I've never had a problem with replacement of a part when the system is under warrantee. I would call Dell back and get a supervisor and elevate the problem. If they fix keyboards that owner's drop soda on, they should fix your headphone jack problem. The jack is integrated onto the motherboard so a motherboard replacement is probably the solution.Keep after Dell. "The squeeky wheel gets the oil"

Posted on Jul 23, 2009

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