Question about Canon MultiPASS MP390 All-In-One InkJet Printer

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Put In Cartridge alarm and not printing

I have a canon mp390 all in one and have had no probs with it for 4 years now it comes up with put in cartridge alarm and doesn't print at al. i've tryed cleaning the head out and also trying new ink but with the same prob

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  • bloodmjase Jul 23, 2009

    there is no resume button on the printer

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There is 2 things you can try the first one wont cost anything more then time and you may have to do the first one 2 times but worth a shot

1: Remove printhead and wash it out with warm water
2: Unplug the AC Power Cord
3: Hold down the RESUME button
4: Release RESUME after plugging in the AC Power cord.
5: Press the RESUME once within 5 seconds and release the RESUME .
6: Press and HOLD RESUME for two seconds or more and release it.
7: Press and HOLD RESUME for two seconds or more and release it.
8: Unplug AC Power Cord to set data.
the other option is to buy a new printhead and replace it

Posted on Jul 23, 2009

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1 Answer

Printer model#mp390 I replaced both cartridges but the alarm keeps going off stating put in cartridge?


i had same problem with 350 you need to google how to reset mp390 and follow instructions it sould be fine then

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Hi, i suspect the ink you bought is not compatible with the printer, try print test page and see what happens.if it is still blank,then, change the ink cartridge.

Compliment and wish you best of luck.

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QY6-0054-000 around $60.00

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Hello, johnnyandfay

Is the cartridge installed?

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Canon mp390 flashing alarm put in cartridge


Can you send me a copy of the set-up sheet for the Multipass 390 by e-mail? andy.al@sympatico.ca

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1 Answer

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1 Answer

Alarm/printing


Are the cartridges re-manufactored or original canon cartridge?
Most cartridges have chips or fuses that burn out when the cartridge has been used. Then when you get it re-filled the cartridge is already rendered useless.

If the cartridges are orignal canon then you may have another issue perhaps with the printer head, in a last resort you should try to clean this will alochol and a cotton bud "lightly"

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1 Answer

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