SOURCE: soaking wet clothes
There is a good reason this is not in the Manual. Being under the bottom cover, GE would say to only have an Authorized Service Rep work on Washer. Reason being that this is also where the Motor and Controller are located. This presents a Risk to the consumer than GE would prefer not recommend accessing because some unsuspecting consumer is going to put his/her hands on something else underneath that might hurt them and then GE would be open to lawsuits. GE is as much trying to protect the consumer while at the same time keeping their Service Reps in business.
If you ask me, this Strainer should be accessible without having to remove any covers, because you obviously need to clean once or twice a year. My problem started over a year ago and I thought the PLC was going out and it made me furious because the warranty had just expired when it started to not spin.
Many users on Fixya have this problem and others related to water not draining out. Once the strainer is clean, most the problems go away. Clean the strainer yourself, and you save $100 Service Call. I was ready to call a Service Rep until I read up on GE Front Loaders on Fixya.
SOURCE: GE washer (wjsr4160gww) makes loud noise during spin cycle
Remove the front panel and you will see two metal guides attached to the front of the frame. One of them will probably be bent and the transmission assembly will have jumped over one or the other of the guides. You need to manually pull it back to center then straighten the bent guide. May have been caused by load being out of balance or machine not properly leveled. Good luck.
SOURCE: clothes are sill soaking wet after sin cycle
When the clothes are wet at the end of a cycle, check these:
Motor coupler
Spin cycle
Siphoning
Water-inlet valve
Motor coupler
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
Spin cycle
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.
Siphoning
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.
Water-inlet valve
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.
SOURCE: Clothes are soaking wet after the entire wash cycle.
The motor controller is likely bad - not getting to the HIGH spin.
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Hi Rebecca Clark, I want to help you with your question, but I need more information from you. Can you please add details in the comment box? make and model number
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