Question about Citrix GoToMeeting

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GoToMeeting failed to start, or exited with an error.

I am using vista and I cannot use gotomeeting because of the following issue.

GoToMeeting failed to start, or exited with an error.

Can somebody help?

Thanks!

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  • qtws2000 Jul 24, 2009

    I can download it and run it and I do have seen it was installed from the Control Panel's program files and features. However, there was no any icon on the desktop and task bar. I have even uninstalled the McAfee and the problem remained.

  • qtws2000 Jul 24, 2009

    The software was downloaded and installed but it did not start. I even removed the McAfee but it did not change. I could see the progress when it was initializing or downloading but it suddenly disappeared after 100% finish I guess. And of course, there was not any icon showing up from either desktop or task bar.

  • virtualhost
    virtualhost May 11, 2010

    Can you be more specific with the error details?

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Posted on Jan 02, 2017

GodBlessU
  • 3513 Answers

SOURCE: By qtws2000 on Jul 23,

Hi


Try uninstalling and reinstalling your program since you did not mention the specific error codes:-


http://windows.microsoft.com/en-us/windows-vista/Uninstall-or-change-a-program


Also check the bellow link to have a detailed idea:-


http://www.gomeetnow.com/web_conferencing/web_meeting_why_gomeetnow.html


Also try the following:-


1) Try it via Firefox (make sure you have the latest one);
2) Go to java.com and install the latest java update;
3) Go to gotomeeting.com->Login->re-install software->download manually and save g2m_download.exe file;
4) Now do Unblock and Apply in g2m_download.exe file property General tab;
5) Then Vista users need to disable UAC, I suppose this is the same as "Uncheck the "Protect my computer ..."" (Go to "Control Panel" and type "UAC" into the search box. This will bring up the link: "Turn User Account Control (UAC) on or off." Click it. Uncheck the box next to "Use UAC to help protect my computer" then click OK. Restart.);
6) After restart right click on g2m_download.exe and "run as administrator".


Please get back to us if you have further query else please accept the suggestion.

Thank you for contacting fixya.com

Posted on Mar 01, 2011

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I am a Vista user and did have the same issue, so here what I did in order not to have this annoying error (I am not sure what action specifically did the trick):
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