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it's very possible that a cam or gear has worn down or broken inside the machine and also if the sewing machine is computerized then there could be a problem there, having the machine checked would tell you for sure.
you start with the broad zig zag stitch bar across the top then you go down the left side using a smaller zig zag stitch then you make the the broad zig zag stitch at the bottom then you make the smaller zig zag stitch on the right side all the way to the top broad zig zag stitch & your done the right side zig zag does not go beyond the top broad zig zag stitch
put in a new needle rethread the machine top & bobbin--use every thread guide make sure the zig zag settings are correct it's also possible that the machine could have a worn or damaged gear or cam--which would have to be checked at a sewing machine shop
By turning the bottom dial on the righthand side of the machine, you can change type of stitch. For zig zag, you need to set it to B (seen on the front of the machine). You can adjust the width of the zig zag using the same dial.
Because it is almost a straight stitch but the needle continues to move in a zig zag fashion is reason to believe it is in a long stitch. By changing the number of stitches per inch there will be a very noticeable looking zig zag stitch.
Be sure TOP control shows zig-zag. Flip top right bar from red to black or black to red on side of machine facing you. You can then change the widths by changing the numbers on that same circle control.
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