Question about Dell 926 All-In-One InkJet Printer

1 Answer

I need an encoder strip.dell will not answer any of my email requests.know where i could get one

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 40 Answers

Hi ., it s not easy to get an encoder strip that actually fits with a dell printer .
in case the strip is in good condition , and only is hanging loose ..u can try to fit it with ur own hands . on either side ., 

the model 926 is a very old printer , and so honestly ..the money he would want to spend buying a encoder strip ....u can actually get a new printer with new warranty +new carts + tech support ..

good luck .

Posted on Jul 23, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hardware error 0502 from A dell 940


Here is how to fix error 502.

Rick

» Reposition the Encoder Strip on the A940 All-In-One Printer
To reposition the encoder strip, perform the following steps:
  1. Remove the power cord from the unit.
  2. Lift the lid of the unit, just below the scanner portion of the All-In-One, to expose the inside of the unit where the printer cartridges are located.
  3. Gently slide the ink cartridge carrier to the middle of the printer.

107894934.gif
Figure 1: Out-of-position encoder strip

  1. Gently move the top part of the printer belt to the right.
  2. Using your index finger, gently push encoder strip down and then back up to get it back into the slot located on the back of the ink cartridge carrier.
new_note.jpg Note: There is a small slot that the encoder strip fits into, which is located on the back of the ink cartridge carrier.

While working with the encoder strip, check it for dust or any unclean spots. If any detected, try to clean the strip by wiping it gently with clean cloth.
  1. Gently press the strip first to the rear and then forward to ensure that it is seated correctly.
  2. Manually move the ink cartridge carrier to the left, then to the right to check the positioning of the encoder strip.

107894933.gif
Figure 2: Correctly seated encoder strip

new_note.jpg Note: If the encoder strip moves at all, it has NOT been repositioned correctly.

  1. Once the encoder strip has been re-seated, close the lid to the unit.
  2. Re-connect the power supply to the All-In-One.
  3. Press the Power button. If the encoder strip was re-seated correctly, the Hardware Error: 502 code will not appear.

Jun 14, 2011 | Dell A940 All-In-One InkJet Printer

2 Answers

Receiving hardware error 0502 on my A940 printer


Please use this link to fix -

DELL fix for 0502 error code

as DELL have provided detailed instructions on how to fix this one.

Jan 27, 2011 | Dell A940 All-In-One InkJet Printer

1 Answer

Error message clear carrier jam, when I opened the top of the Dell Photo 926 a long clear strip fell out, What do I do to fix this.


The long clear strip is the encoder strip that the cartridge carriage reads to know where it is in the printer. It should not have just fallen out. There should be a small hole at each end of the strip to attach it to points in the printer. If one of those holes is broken you might as well get a new printer. Paying someone to buy a new encoder strip and install it will most likely cost more than the machine itself.

Sep 28, 2010 | Dell 926 All-In-One InkJet Printer

1 Answer

Hardware Error 0502


  1. Switch off the printer using the power button.
  2. Disconnect the power cable from the back of the Lexmark X5150.
  3. Leave the power cable disconnected for 30 seconds.
  4. Reconnect the power cable and switch the printer on again.
  5. When the printer powers up, you will need to select the desired settings.
  6. If this does not resolve the problem
  7. You need to check the encoder strip on the printer. This is a clear strip running the length of the printer, above or behind the cartridge carrier.Its a transparent plastic strip ..Please be very careful with strip if its broken then printer will not work...
moz-screenshot.jpg
  1. Switch off the printer using the power button.
  2. Disconnect the power cable from the back of theprinter
  3. Leave the power cable disconnected for 30 seconds.
  4. Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right.
  5. Take out both cartridges.
  6. Place an index finger on the encoder strip on either side of the cartridge carrier.
  7. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Slightly push the encoder strip down and then back up to get it into the slot.
  8. Lightly press the strip first to the rear and then forward, if necessary.
  9. Clean the encoder strip with a dry tissue. Also clean the contacts of the printer
  10. Try to make a copy..

Good luck....

Dec 04, 2008 | Dell A960 All-In-One InkJet Printer

1 Answer

Dell 924 printer


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Nov 05, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Carrier stall.


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Nov 04, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Dell 922 printer jam


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} When printer does not have visible paper jam and printer is showing error paper jam

Check if the Encoder Strip is Broken or Missing
1.Power down the printer and unplug the power.
2.Slide the cartridge carrier inside the printer a couple of inches to the left.
3.Locate the encoder strip (Figure 1) on the right-side of the cartridge carrier encoder strip
Note:
The encoder strip is a plastic strip with small markings over its entire length. The strip may appear to be translucent.

Reposition the Encoder Strip
1. Remove the power cord from the printer.
2. Lift the scanner unit to expose the inside, where the printer cartridges are located.
3. Gently slide the ink cartridge carrier to the middle of the printer.
4. Gently move the top part of the printer belt to the right.
5. Using an index finger, gently push encoder strip (Figure 1) down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
8. Once the encoder strip has been re-seated, close the scanner lid.
9. Re-connect the power cord to the printer.



Reseat the Dell Printer Power Adapter.
If your printer has a momentary loss of communication with your computer, it may be necessary to reset the printer to re-establish communication. You can reset a printer by unplugging the printer power cord from the electrical outlet and from the back of the printer for 10 seconds then reattaching the cord at both ends.

Check with manufacturer if printer is still covered under warranty...
If yes then get it replaced.....or else get a new printer

Jul 31, 2008 | Dell 922 All-In-One InkJet Printer

1 Answer

Hardware error:0502


1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Apr 05, 2008 | Dell A940 All-In-One InkJet Printer

3 Answers

Encoder Strip


tried for hours to reattach my encoder strip, and finally figured out the way to do it after reading many web postings, and my own trial and error.
The key is to use a "dental mirror" that you can pick up at a pharmacy or hardware store for about $5. (Perhaps a small compact mirror may also work.) And you need to focus light back there. (I used a head lamp.)
The problem is you just can not see the small slot through which the encoder strip must be threaded from the front of the printer. It sits in back of the ink cartridges. This thin slot "tunnel" goes though a rectangular piece of plastic. You can feel the rectangular piece of plastic in back of the ink cartridges, and looking with the dental mirror you can see how small the slots are on the right and left side, through which the encoder strip must be threaded. After "seeing" these small slots using the dental mirror, you then can feel them with the tip of a fingernail, and know exactly what you are aiming for as you then feed the encoder strip through. (It doesn't make any difference of you feed the strip from the left or the right, but the down arrow end of the encoder stip must end up on the right when you later attach it to the wire tab.) I fed the strip "blind" after I had formed a strong mental image of exacly what I was trying to do, and now being able to feel the small slot I was aiming for with the tip of a fingernail. (It is tough working in the small space in back of the ink cartridges, and if you have really big hands and fingers it may be impossible. I did not want to use forceps or tweezers because of a fear of damaging the encoder strip.)
The encoder strip then must be attached with the down arrow end on the right attaching to a flimsy looking wire on the right side of the printer. The left end of the encoder strip must be attached to a metal tab on the left side of the printer. You will need to hold tension on the encoder strip, and manually push the sliding ink cartridge back and forth out of the way as you attatch both ends.
(It's probably a good idea to gently clean the encoder stip of all your fingerprints and any smudged ink with a tissue after you get it back in place. Also be sure to clean the metal bar the ink cartridges slide back and forth on, so you don't get error message 0502.)
Be prepared for this to be a very frustating experience!
You will be maddened by how many times it will take to thread the encoder strip though the slot, how difficult it will be to catch the end of the encoder strip on the wire and metal tabs, and how you will have to figure out how to hold tension on the encoder strip so one end won't fall off as you attach the other end.
But once you use the dental mirror to see where you have to thread the encoder strip, and once you see the wire and metal tabs to which the ends of the encoder strip must be attached, then YOU CAN DO IT! It just takes persistance.

Jan 09, 2008 | Dell A940 All-In-One InkJet Printer

3 Answers

Encoder strip


I tried for hours to reattach my encoder strip, and finally figured out the way to do it after reading many web postings, and my own trial and error.
The key is to use a "dental mirror" that you can pick up at a pharmacy or hardware store for about $5. (Perhaps a small compact mirror may also work.) And you need to focus light back there. (I used a head lamp.)
The problem is you just can not see the small slot through which the encoder strip must be threaded from the front of the printer. It sits in back of the ink cartridges. This thin slot "tunnel" goes though a rectangular piece of plastic. You can feel the rectangular piece of plastic in back of the ink cartridges, and looking with the dental mirror you can see how small the slots are on the right and left side, through which the encoder strip must be threaded. After "seeing" these small slots using the dental mirror, you then can feel them with the tip of a fingernail, and know exactly what you are aiming for as you then feed the encoder strip through. (It doesn't make any difference of you feed the strip from the left or the right, but the down arrow end of the encoder stip must end up on the right when you later attach it to the wire tab.) I fed the strip "blind" after I had formed a strong mental image of exacly what I was trying to do, and now being able to feel the small slot I was aiming for with the tip of a fingernail. (It is tough working in the small space in back of the ink cartridges, and if you have really big hands and fingers it may be impossible. I did not want to use forceps or tweezers because of a fear of damaging the encoder strip.)
The encoder strip then must be attached with the down arrow end on the right attaching to a flimsy looking wire on the right side of the printer. The left end of the encoder strip must be attached to a metal tab on the left side of the printer. You will need to hold tension on the encoder strip, and manually push the sliding ink cartridge back and forth out of the way as you attatch both ends.
(It's probably a good idea to gently clean the encoder stip of all your fingerprints and any smudged ink with a tissue after you get it back in place. Also be sure to clean the metal bar the ink cartridges slide back and forth on, so you don't get error message 0502.)
Be prepared for this to be a very frustating experience!
You will be maddened by how many times it will take to thread the encoder strip though the slot, how difficult it will be to catch the end of the encoder strip on the wire and metal tabs, and how you will have to figure out how to hold tension on the encoder strip so one end won't fall off as you attach the other end.
But once you use the dental mirror to see where you have to thread the encoder strip, and once you see the wire and metal tabs to which the ends of the encoder strip must be attached, then YOU CAN DO IT! It just takes persistance.

Nov 05, 2007 | Dell A940 All-In-One InkJet Printer

Not finding what you are looking for?
Dell 926 All-In-One InkJet Printer Logo

Related Topics:

86 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

jasbo
jasbo

Level 3 Expert

2237 Answers

The Knight
The Knight

Level 3 Expert

74377 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...