Question about Apple iPod shuffle 2 GB Clamshell Package MP3 Player

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Hello, when i try to put my ipod a1199 on. it won't do anything. but when i connect my adapter on it it works and play. but when i disconnect my ipod from my pc or adapter it don't work anymore. can someone help me??

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Hello there, after disconnecting attempt to reset your ipod by following the instructions found here
http://support.apple.com/kb/HT1320
If that won't work it sounds to me like your ipod battery is shot, there are several guides online that can show you how to replace it but if your not very skilled i would suggest speaking with apple tech support about sending it in to have it replaced. Their contact info can be found here
http://www.apple.com/support/expert/

Posted on Jul 23, 2009

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Posted on Jan 02, 2017

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2 Answers

My ipod will not turn on


Find out what to do if your iPod won't turn on.

Several things could prevent iPod from turning on. Check each cause in this order to find out what's wrong.
Products Affected

iPod
Resolution
Make sure the Hold switch is off

1. Check to see if the Hold switch is on. It's located on the top or the bottom of iPod. When it's in the on position, you'll see an orange patch.
2. To turn the hold switch off, slide it until you no longer see the orange patch.
3. Press any button to turn on iPod.

iPod hold switch on iPod hold switch on
Make sure the battery is charged

iPod won't turn on if the battery is empty. Instead, a low battery screen appears for about 3 seconds when you try to turn it on.

iPod battery empty icon

To charge your iPod, connect your iPod to your computer's built-in 6-pin FireWire or high-powered USB port or connect it to the Apple iPod Power Adapter and plug the power adapter into an electrical outlet. Note: iPod models without a Click Wheel cannot be charged via USB. iPod shuffle requires a high-power USB port to charge. iPod nano and iPod (5th generation) can charge via USB or FireWire, but they require USB to sync with iTunes. If you're not sure what iPod model you have, click here.

If you are connecting via USB and the battery is completely discharged, there may be up to a 30-minute delay before iPod powers up. Click here for more information.
Reset iPod

If iPod still does not turn on or appears to be "frozen" you may need to reset it. When you reset iPod all your songs and files are saved. Some customized settings may be lost.
Let the iPod battery drain

In rare cases, iPod might get into a state in which it needs to be drained completely before it can be reset. If iPod didn't turn on after you reset it, follow these steps:

1. Disconnect iPod from all power sources and leave it disconnected for about 24 hours.
2. Reconnect iPod to the Apple iPod Power Adapter or computer and reset it.

Update iPod's software

If iPod turns on after you reset it, use the latest version of iTunes to update iPod.


Additional Information

If you have tried the solutions above and iPod still won't turn on, check the following:

* Make sure iPod is the only device in your FireWire or USB chain. Disconnect everything but the mouse, keyboard, and your iPod, then see if it will turn on.
* Make sure you are using the FireWire or USB cable that came with your iPod, and that the cable is in good condition.
* Try connecting iPod to the built-in port of a different computer to see if that works. Note: If using a portable computer, make sure it is plugged in to a power source and that the lid or display is open. If the lid is closed the computer may go into either standby, sleep, or hibernation mode and iPod will not charge properly.

If you still can't turn iPod on after performing these steps, it may need to be repaired. You can arrange for repair at the iPod Service Website.

iPod may not power on, may be stuck on the battery logo, or may have stopped responding while playing music (in which case the Click Wheel doesn't respond).
Products Affected

iPod classic (120GB), iPod nano, iPod classic, iPod classic 160GB (Late 2009), iPod (5th generation), iPod (5th generation Late 2006)
Resolution

If you experience any of the above issues, try the following steps:

1. Toggle the Hold switch. To do this, slide the switch to Hold (an orange bar appears) and then slide it back (orange bar is hidden).
2. Reset the iPod by holding down the Menu and Center buttons for 10 seconds.
* If the Apple logo appears on the display, connect the iPod to a computer and verify that it appears in iTunes and can play music. If the iPod appears in iTunes and can play music, no further troubleshooting is needed.
* If the Apple logo does not appear or the iPod is not seen in iTunes, connect the iPod to a power source by either plugging it into an Apple iPod USB Power Adapter or directly into a computer's USB port.
3. Let the iPod charge for at least 20 minutes. Note: If the iPod is connected to a computer, make sure the computer does not sleep, standby, or hibernate during the 20-minute charging period.
4. After the iPod has charged for at least 20 minutes and while it is still connected to the power source, toggle the Hold switch again as in step 1.
5. Try resetting the iPod by holding down the Menu and Center buttons for 10 seconds.
* If the Apple logo appears on the display, connect the iPod to a computer and verify that it appears in iTunes and can play music. If the iPod appears in iTunes and can play music, no further troubleshooting is needed.
* If the Apple logo does not appear or the iPod is not seen in iTunes, try putting the iPod into disk mode and restoring.
6. Try putting the iPod into disk mode.
* While in disk mode, connect the iPod to iTunes and try to restore.
* If the iPod is still not recognized by iTunes, the iPod should be serviced.

See http://www.apple.com/support/ipod/ and click the Service tab for more information about your service options.


Hope it helped...

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} I hope you all solved your Disk Mode - Ok to disconnect problem. The Apple website has a solution (worked for me) for iPod nano, mini and video. This their solution:
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Then connect it to your computer, and format it using your computer. To do that click on my computer, then right click on the drive letter assigned to your ipod (should be like drive I: or H: or similar.. Then scroll down to format and click on format. This should reformat the ipod completely.
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